D’VESHIANNA ASHLOCK
Irving
Summary
Researcher experienced in studying human society, social behavior, and cultural trends. Analyzed social issues and designed programs to address societal challenges through qualitative and quantitative methods. Leader proficient in managing teams, streamlining operations, and optimizing processes to enhance productivity.
Overview
7
7
years of professional experience
Work History
Shift Team Lead
Necktar
08.2019 - Current
- Supervision: Oversaw staff performance, ensured adherence to company policies, maintained high-quality service standards, and improved overall team accountability.
- Supervision: Oversee staff performance, ensure company policies are followed, and maintain high-quality service standards.
- Team Leadership: Trained new employees, mentored staff, assigned tasks, and provided coaching, resulting in enhanced team productivity and performance.
- Problem Solving: Handled customer complaints, resolved operational emergencies, and addressed staff shortages or scheduling conflicts, ensuring uninterrupted service delivery.
- Leadership & Communication: Strong ability to motivate, delegate, and interact professionally with team members and customers.
- Reporting: Communicate with upper management regarding progress, incidents, or equipment issues during the shift.
- Organization: Ability to manage multiple priorities and ensure tasks are completed efficiently.
- Knowledge: Familiarity with company products, safety regulations, and compliance standards.
- Technical Skills: Competency in POS systems and Microsoft Office
Education
Bachelor of Science - Sociology
TWU
Denton01-2025
Skills
- Service management
- Team leadership
- Staff training and development
- Team oversight
- Employee motivation
- Decision-making capacity
- Problem solving
- Problem solving
- Conflict resolution
- Verbal communication
- Verbal and written communication
- Team collaboration
- Written communication
- Goal tracking
- Daily workflows
- Team collaboration
- Cash handling
- Employee onboarding
- Shift adaptability
- Safety procedures
- Strategic thinking
- Operational efficiency
- Positive attitude
- Task delegation
- Leadership by example
- Conflict resolution
- Employee relations
- Workplace safety
- Leadership motivation
- Team oversight
Timeline
Shift Team Lead
Necktar
08.2019 - Current
Bachelor of Science - Sociology
TWU