Danielle Hebert
Newport Center,VT
Summary
Dynamic professional with proven ability to adapt and excel in fast-paced environments. Demonstrates strong work ethic and exceptional interpersonal skills, consistently delivering results independently. Skilled in time management and organization, ready to contribute to diverse teams. Seeking entry-level role to leverage skills and drive company success.
Overview
4
4
years of professional experience
Work History
Shift Team Lead
Dunkin'
06.2023 - 12.2024
- Supervised daily operations as Shift Team Lead at Dunkin', maintaining cleanliness and a welcoming atmosphere for customers.
- Managed customer service, addressing needs to enhance satisfaction and foster loyalty.
- Developed shift plans and ordered supplies, optimizing resource allocation for efficiency.
- Trained team members on best practices, improving performance and fostering collaboration.
Welder
Metal-Flex Welded Bellows Inc.
02.2023 - 08.2023
- Executed precision TIG welding of bellows, achieving high-quality and durable products through strict adherence to industry standards in a fast-paced manufacturing environment.
- Collaborated with engineering teams to troubleshoot and resolve welding issues, improving product quality and reducing defects by 20% over a six-month period.
- Implemented best practices in welding techniques, reducing rework by 15% during the fabrication process.
- Trained new team members on advanced welding techniques and safety protocols, fostering a skilled workforce that improved overall team performance.
- Maintained a clean and organized work area, promoting safety and compliance with OSHA regulations while minimizing workplace hazards.
Store Manager
Dollar Tree Stores
03.2021 - 02.2023
- Oversaw daily store operations, improving efficiency through effective scheduling, cash handling, and inventory management in fast-paced retail environment.
- Executed innovative stocking and merchandising strategies, driving a 15% sales increase during peak seasons by optimizing product placement and visibility.
- Analyzed sales data to identify trends and opportunities for improvement, leading to strategic adjustments that increased overall store profitability by 10%.
- Trained and developed staff on customer service best practices, leading to higher customer feedback scores and increased repeat business.
- Cultivated high-performing team of associates, enhancing morale and customer satisfaction through collaboration and open communication.
Education
Undergraduate Certificate - Medical Billing and Coding
DeVry University
Online 02.2026
Skills
- Medical terminology and billing
- Attention to detail
- Training and development
- Inventory management
- Leadership and motivation
- Customer service excellence
- Problem resolution strategies
- Team leadership and building
- Coding systems expertise
- Decision-making skills
- Relationship management
Timeline
Shift Team Lead
Dunkin'
06.2023 - 12.2024
Welder
Metal-Flex Welded Bellows Inc.
02.2023 - 08.2023
Store Manager
Dollar Tree Stores
03.2021 - 02.2023
Undergraduate Certificate - Medical Billing and Coding
DeVry University