FLORENCE MUKOLU
McKinney,TX
Summary
Supply Chain Associate with experience in logistics and supplier relationship management. Professional with extensive experience in shift management and team leadership, consistently delivering high-quality results. Known for fostering collaborative team environment and adapting to changing operational needs. Efficient in conflict resolution and resource management.
Overview
9
9
years of professional experience
Work History
Shift Team Lead
CVS Health
Dallas, Texas
11.2024 - Current
- Manage and verify incoming shipments to ensure product integrity and accurate inventory counts.
- Oversee shipment tracking, purchase order creation, and reporting to streamline inventory operations.
- Conduct regular inventory audits to maintain accurate stock records and resolve discrepancies.
- Supervise a team responsible for executing due diligence programs and conducting customer relationship reviews as part of the enhanced due diligence process.
- Ensure the timely completion of quality and compliance investigations.
- Support the business in execution, reporting processes and controls, and interpreting policies, guidelines, and governance programs.
- Resolve moderately complex issues and guide the team to meet functional area process deliverables.
- Collaborate and consult with peers, colleagues, managers, and internal and external customers to resolve issues and achieve goals.
- Provide training, performance evaluations, and coaching for less experienced team members.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained team members on best practices for customer service and workflow efficiency.
- Led team meetings to communicate goals, address challenges, and celebrate successes.
Supply Chain Management Intern
Lowes
11.2023 - 06.2024
- Monitor Associate performance; ensuring assigned tasks are executed accurately and as scheduled.
- Managed procurement processes and supplier relationships using SAP MM, showcasing expertise in supplier relationship management.
- Assist with the expediting receiving, picking, and shipping of priority products.
- Promote safety in the work environment and complete safety observations.
- Assisted the management team with inventory tracking and ordering, resulting in improved supply chain efficiency.
- Make recommendations on staffing needs and work to be accomplished on the shift according to available resources and skill sets.
- Assist in effective communication with Associates regarding business objectives or current issues.
- Recommend a resolution to equipment issues; replace failed equipment or contact Maintenance.
- Identify and assist in implementing process improvements.
- Assisted in inventory management processes, ensuring timely updates and accuracy of stock levels.
- Supported logistics operations by coordinating shipments and tracking delivery schedules.
Financial Solutions Analyst
First Bank of Nigeria
03.2019 - 12.2022
- Compiled data from various sources to analyze problems and report company KPIs, demonstrating analytical and detail-oriented skills.
- Contributed to the creation and evaluation of sales budgets and forecasts, showcasing forecasting and demand planning abilities.
- Maintained detailed records of transactions and customer interactions, emphasizing conscientiousness and meticulousness.
- Conducted industry research and suggested effective company solutions, highlighting innovative problem-solving and strategic thinking.
- Adhered to established security protocols to mitigate fraud or theft risks, reflecting a stable and risk-averse approach.
Supply Chain Analyst
GWX Logistics
Lagos
02.2017 - 02.2019
- Developed and tracked KPIs to measure supply chain performance, showcasing analytical and detail-oriented skills.
- Utilized supply chain management software and data analytics tools to streamline processes, highlighting expertise in supply chain software utilization.
- Collaborated cross-functionally with internal teams and external partners, demonstrating team-oriented and collaborative skills.
- Proactively assessed and mitigated risks within the supply chain, reflecting a stable and risk-averse approach.
- Conducted in-depth data analysis and forecasting to improve inventory management, emphasizing analytical and forecasting abilities.
- Collaborated with cross-functional teams to identify and resolve supply chain issues, resulting in improved operational efficiency.
Education
MBA - Supply Chain Management
Arkansas State University
Jonesboro, AR08.2024
Bachelor of Science - undefined
Bells University of Technology
Ota, Ogun07.2015
Skills
- Leadership
- Adaptability
- Communication Skills
- Strategic Thinking
- Supply Chain Management
- Innovation
- Problem Solving
- Stock Control
- Attention to Detail
- Risk Analysis
- Retail Commerce
- Team Work
- Logistics Operation
- Trustworthiness
- Customer service focus
- Staff training and development
- Team building expertise
Languages
English
Timeline
Shift Team Lead
CVS Health
11.2024 - Current
Supply Chain Management Intern
Lowes
11.2023 - 06.2024
Financial Solutions Analyst
First Bank of Nigeria
03.2019 - 12.2022
Supply Chain Analyst
GWX Logistics
02.2017 - 02.2019
Bachelor of Science - undefined
Bells University of Technology
MBA - Supply Chain Management
Arkansas State University