Kaylin Keller
Lowell,MI
Summary
Front-of-house hospitality professional combining serving, bartending, shift leadership, and order writing experience. Brings inventory tracking, cash handling, staff training, and responsible service practices to support efficient operations, accurate replenishment, and consistent guest care.
Overview
18
18
years of professional experience
Work History
Order Writer
Whole Foods Market Inc
Denver, Colorado
04.2026 - 09.2026
- Monitored orders for accuracy and timeliness, ensuring complete fulfillment of customer needs.
- Prepared daily orders through Whole Foods Market ordering systems and order guides.
- Checked inventory levels and adjusted product requests to ensure optimal shelf availability.
- Updated backstock counts and tracked item movement for accurate replenishment.
- Compared vendor deliveries with invoices and fixed receiving discrepancies.
- Collaborated with department teams to align ordering processes with customer demand.
Bartender
Lucky Strike
Denver, Colorado
04.2026 - 09.2026
- Mixed cocktails and poured draft beverages for guests.
- Trained new bartenders on drink preparation and upselling techniques to enhance guest satisfaction and sales.
- Followed responsible alcohol service guidelines in a high-volume entertainment venue.
- Fostered positive relationships with colleagues through effective communication and teamwork.
- Balanced cash drawer each shift, ensuring accurate funds and smooth transactions.
Shift Lead
Blue Pan Pizza
06.2025 - 02.2026
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Supervised team members to enhance operational efficiency and service quality.
- Trained new staff on procedures, safety protocols, and customer service standards to ensure consistent service delivery.
- Executed store opening and closing procedures while balancing tills accurately.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Server
Tavernetta by Frasca
06.2024 - 07.2025
- Executed service excellence strategies managing large guest volumes, upholding quality standards and significantly enhancing guest satisfaction.
- Delivered exceptional dining experiences through meticulous attention to professionalism and service etiquette, contributing to memorable guest interactions.
- Utilized comprehensive understanding of food and wine to deliver exceptional dining recommendations, ensuring guest satisfaction and memorable experiences.
- Provided expert recommendations to guests, enhancing their wine experience through in-depth knowledge of service techniques.
- Cultivated cooperative work environment supporting seamless operations and maintaining high service delivery standards.
Front of House Manager
Guard and Grace
10.2023 - 02.2024
- Administered comprehensive front-of-house operations, emphasizing effective staff management, training initiatives, and strategic scheduling for optimal service outcomes.
- Analyzed guest feedback and developed strategies to elevate satisfaction levels, resulting in improved online reviews and strengthened customer loyalty.
- Resolved guest complaints promptly, strengthening customer relationships and fostering loyalty.
- Led team meetings to enhance service standards, providing feedback and addressing operational challenges to foster a culture of continuous improvement.
- Trained and mentored front-of-house staff, fostering a collaborative team environment.
Supervisor/Bartender/Lead Trainer
Cut 132
01.2023 - 10.2023
Dining Room Manager
Ocean Prime & Mitchell's Ocean Club, Cameron Mitchell Restaurants
12.2018 - 08.2022
- Managed daily front-of-house operations for a high-volume $11M revenue restaurant, ensuring exceptional guest experiences and quality service.
- Coordinated training and performance evaluations for a team of over 70 associates, enhancing staff skills and operational efficiency.
- Directed inventory operations for $170,000 in beverages to maintain optimal stock levels and facilitate efficient supply requisitioning.
- Led quarterly departmental meetings and pre-shift briefings to align team activities with operational goals and improve communication.
- Collaborated in designing and launching a three-course summer menu, contributing to the Young Leaders of Ocean Prime program objectives in 2019.
- Mentored team members to foster a supportive environment, encouraging professional development and recognizing individual contributions.
Server/Bartender/Lead Trainer/Supervisor
Ocean Prime, Cameron Mitchell Restaurants
11.2016 - 12.2018
Server
Seasons 52
08.2012 - 02.2016
Server
Bahama Breeze
06.2008 - 08.2011
Education
High School Diploma -
Holy Family High School
Broomfield, COSkills
- Inventory tracking
- Sales proficiency
- Guest service
- Strong organization
- Attention to detail
- Clear communication
Timeline
Order Writer
Whole Foods Market Inc
04.2026 - 09.2026
Bartender
Lucky Strike
04.2026 - 09.2026
Shift Lead
Blue Pan Pizza
06.2025 - 02.2026
Server
Tavernetta by Frasca
06.2024 - 07.2025
Front of House Manager
Guard and Grace
10.2023 - 02.2024
Supervisor/Bartender/Lead Trainer
Cut 132
01.2023 - 10.2023
Dining Room Manager
Ocean Prime & Mitchell's Ocean Club, Cameron Mitchell Restaurants
12.2018 - 08.2022
Server/Bartender/Lead Trainer/Supervisor
Ocean Prime, Cameron Mitchell Restaurants
11.2016 - 12.2018
Server
Seasons 52
08.2012 - 02.2016
Server
Bahama Breeze
06.2008 - 08.2011
High School Diploma -
Holy Family High School