Kaylin Kennedy
Cold Beers And Cheeseburgers
Chicago,IL
10
years of professional experience
Outgoing, personable, and highly motivated professional with 10+ years in the restaurant industry. Naturally adapts to new environments. Well-versed in customer service principles and management. Excels in maintaining welcoming atmospheres and streamlined operations. Dedicated to enhancing guest satisfaction and driving repeat business through exceptional service and attention to detail.
Work History
Assistant GM/Restaurant Bar Manager
2 Years 6 Months- Managed a team of 25+ people daily, including FOH and BOH.
- Facilitated training sessions for new hires, promoting adherence to company policies and procedures.
- Led daily operations, ensuring compliance with health and safety standards.
- Streamlined staff scheduling to enhance efficiency and reduce labor costs.
- Monitored inventory levels. Ensured timely replenishment of stock and minimizing shortages while curating relationships with liquor and beer reps.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability - allowing for 10% increase in overall sales.
Key Holder/Lead Bartender
3 Years 7 Months- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained high levels of cleanliness throughout the bar area by enforcing strict sanitation guidelines among staff members.
- Catered to 40+ bar guests, along with ensuring restaurant patrons received their drinks and cocktails in a quick and timely fashion.
- Established standard operating procedures for bar operations to maintain consistency and quality control.
Bartender
3 Years 11 Months- Engaged with customers to provide personalized service and recommendations.
- Prepared and served beverages to 20+ bar patrons along with the restaurant guests.
- Maintained cleanliness and organization of bar area for efficient operations.
- Trained new staff on drink preparation and bar procedures for consistency.
Education
Associate of Arts
High School Diploma
Skills
Bar management
Inventory management
Cash handling
POS system proficiency
Food safety regulations
ServSafe compliance
Labor cost control
Staff training
Upselling techniques
Time management
Customer relations
Conflict resolution
Team collaboration
Team leadership
Timeline
Assistant GM/Restaurant Bar Manager
Cold Beers And Cheeseburgers
02.2024 - CurrentRead More
Key Holder/Lead Bartender
Cold Beers And Cheeseburgers
07.2020 - 02.2024Read More
Bartender
Buffalo Wild Wings
09.2016 - 08.2020Read More
Barry Goldwater High School
High School Diploma
Read More
Maricopa Community Colleges, Paradise Valley Community College
Associate of Arts
Read More