Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kaylin Mcclennon

Conway,South Carolina

Summary

Enthusiastic and motivated undergraduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

3
3
years of professional experience

Work History

Student Assistant

Post Office
Conway, SC
08.2023 - Current
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.
  • Organized files in an efficient manner so that they are easily accessible when needed.
  • Facilitated communication between faculty members and students through email correspondence or telephone calls.
  • Assisted with answering telephone calls, managing databases and drafting correspondence.

Customer Service Representative

Mcclennon's auto paint and body shop
Saint Stephen, SC
08.2021 - 08.2023
  • Collected deposits or payments and arranged for billing.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Customer Service Representative

Walmart
Moncks Corner, SC
08.2020 - 08.2023
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Public Health

Coastal Carolina University
Conway, SC
05-2026

Skills

  • Productivity & organization
  • Book keeping
  • Document Processing
  • Software knowledge
  • File Management
  • Administrative Tasks
  • Adaptability & flexibility

Affiliations

  • youth leader at Refuge Temple Saint stephen
  • former cheerleader
  • Alumni of Upward Bound math & science
  • Alumni of TRIO

References

References available upon request.

Timeline

Student Assistant

Post Office
08.2023 - Current

Customer Service Representative

Mcclennon's auto paint and body shop
08.2021 - 08.2023

Customer Service Representative

Walmart
08.2020 - 08.2023

Public Health

Coastal Carolina University

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Kaylin Mcclennon