Summary
Overview
Work History
Education
Skills
Timeline
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Kaylin Milack Reed

Flagstaff,AZ

Summary

Motivated and adaptable professional with a strong work ethic and great communication skills. Eager to contribute positively to a dynamic team in any role. Ready to bring a proactive attitude and enthusiasm to contribute effectively in a new environment.

Overview

1
1
year of professional experience

Work History

Front Desk Manager

Michaela's Dance Magic
01.2023 - 08.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Prepared weekly employee work schedules to meet operational needs.
  • Entered and updated sensitive customer information, took payments
  • Responded to telephone, email and in-person inquiries regarding guest concerns
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Greeted guests at front desk and engaged in pleasant conversations

Lifeguard

Life Time Fitness Inc.
08.2022 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Lifeguard

Six Flags Hurricane Harbor Phoenix
04.2022 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Bachelor of Science - Criminology

Northern Arizona University
Flagstaff, AZ
05.2027

High School Diploma -

Sandra Day O'connor High School
Glendale, AZ
05.2023

Skills

  • Customer Service
  • Problem-solving
  • Strong communicator
  • Patience and Empathy
  • Time Management
  • Team Collaboration

Timeline

Front Desk Manager

Michaela's Dance Magic
01.2023 - 08.2023

Lifeguard

Life Time Fitness Inc.
08.2022 - 08.2023

Lifeguard

Six Flags Hurricane Harbor Phoenix
04.2022 - 07.2022

Bachelor of Science - Criminology

Northern Arizona University

High School Diploma -

Sandra Day O'connor High School

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Kaylin Milack Reed