Kaylin M. Wiggins
South Euclid,Ohio
Summary
Detail-oriented Human Resources professional with 5+ years of experience supporting HR operations, unemployment, and recruiting coordination in corporate environments. Experienced in onboarding, benefits administration, leave management, HR compliance, and employee support. Known for maintaining accurate HR records, building strong relationships with employees and leadership, and ensuring compliance with HR policies and procedures. Currently pursuing a degree in Human Resources Management and Business management and seeking opportunities to grow into an HR Generalist or Talent Acquisition role.
Overview
10
10
years of professional experience
Work History
Human Resources Coordinator
Accurate Group
Independence, OH
02.2022 - Current
- Support recruitment and hiring processes by posting job openings, preparing offer letters, initiating background checks, and coordinating onboarding paperwork.
- Partner with hiring managers and HR team members to ensure new employees are onboarded efficiently and in compliance with company policies.
- Prepare employee documentation, including promotion and transfer letters for internal personnel changes.
- Maintain and organize employee personnel files and benefits documentation while ensuring accuracy and confidentiality.
- Conduct quarterly background check audits in collaboration with the legal compliance team.
- Assist with benefits communications, compliance poster distribution, and open enrollment support.
- Distribute monthly HR newsletters to communicate important benefits updates and company information to employees.
- Assist with HR compliance initiatives, including background check audits and employee communications.
Human Resources Coordinator
PNC Bank
Cleveland, OH
12.2020 - 12.2021
- Provided HR support to employees by interpreting HR and payroll policies and responding to inquiries regarding benefits and leave programs.
- Assisted employees with leave administration, including FMLA, maternity leave, parental leave, disability benefits, and paid time off.
- Supported recruiting activities by conducting phone screenings, running background checks, and reviewing new hire documentation.
- Collaborated with managers to support hiring needs and maintain efficient recruitment processes.
- Maintained accurate HR records and employee data while ensuring compliance with company policies.
Universal Branch Specialist
PNC Bank
Cleveland, OH
04.2018 - 12.2020
- Supported branch leadership with operational processes, policy implementation, and employee training initiatives.
- Conducted internal audits and compliance reviews to ensure adherence to federal and state banking regulations.
- Led team communications to reinforce procedures, performance expectations, and operational goals.
- Contributed to improving the branch audit score from 88% to 100% through process improvements and compliance monitoring.
- Assisted with mentoring and training employees to support team development and performance.
Personal Banker
Universal Citizens Bank
Maple Heights, OH
01.2017 - 04.2018
- Provided financial services and solutions while building strong relationships with customers.
- Assisted clients with account openings, lending services, and financial product recommendations.
- Consistently exceeded quarterly performance and revenue goals.
- Maintained compliance with internal policies and federal banking regulations.
Financial Services Associate
Ohio Savings Bank
Parma, OH
03.2016 - 01.2017
- Assisted customers with account services, online banking support, and financial transactions.
- Maintained compliance with fraud prevention procedures and banking regulations.
- Supported branch operations and administrative needs during staffing shortages.
- Contributed to successful corporate audits and risk management initiatives.
Education
Business Administration - Human Resources Management and Business Management
Cuyahoga Community College
12-2026
Skills
- HRIS Systems
- Applicant Tracking Systems (ATS)
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Employee Data Management
- HR Documentation & Record Management
- Onboarding coordination
HR Expertise
- Talent Acquisition & Recruitment Support
- Employee Onboarding & Orientation
- Benefits Administration
- Leave of Absence Support (FMLA, STD, LTD, Parental Leave)
- HR Policy Interpretation
- Employee Relations Support
- Background Check Processing & Compliance
- HR Documentation & Personnel File Management
- HRIS & Employee Data Management
- Hiring Manager Collaboration
HR Key Contributions
- Supported recruiting and onboarding activities by coordinating job postings, background checks, offer letters, and new hire documentation.
- Partner with hiring managers and internal teams to ensure a smooth and timely onboarding experience for new employees.
- Maintain confidential HR records and employee documentation while ensuring compliance with company policies and regulatory standards.
- Provide HR support to employees regarding benefits, leave programs, and company policies.
Timeline
Human Resources Coordinator
Accurate Group
02.2022 - Current
Human Resources Coordinator
PNC Bank
12.2020 - 12.2021
Universal Branch Specialist
PNC Bank
04.2018 - 12.2020
Personal Banker
Universal Citizens Bank
01.2017 - 04.2018
Financial Services Associate
Ohio Savings Bank
03.2016 - 01.2017
Business Administration - Human Resources Management and Business Management
Cuyahoga Community College