Kaylin Ward

•Managed golf reservations and cancellations, coordinating daily tee times to help maximize course utilization.

•Maintained clubhouse inventory and appearance by restocking and up keeping stores cleanliness.

•Delivered friendly customer service while selling merchandise and memberships to contribute to pro shop’s revenue.

•Handled incoming calls with enthusiasm, addressing customer inquiries and resolving problems.

•Greeted customers with a cheerful tone, seated guest and took customer’s order.

•independently served all nine tables during my shift.

•Learned and used a kitchen letter-code to communicate orders to non-English-speaking cook.

•Delivered food promptly and ensured food was served in the order to which they were placed.

•Continuously kept the dining area neat and clean.