KAYLING G. RASCHER
Pembroke Pines,FL
Summary
Dynamic and results-driven professional with extensive experience in customer service. Proven ability to train teams and enhance service quality, while effectively managing cash handling and inventory. Recognized for exceptional communication skills and a commitment to maintaining high standards in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Bahama Breeze
10.2023 - 06.2025
- Mixed and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area and equipment.
- Engaged with customers to provide excellent service and recommendations.
- Managed inventory levels of liquor, mixers, and garnishes for efficient service.
- Trained new bartenders on drink preparation and customer interaction skills.
- Ensured compliance with health and safety regulations during service activities.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Server
Bahama Breeze
Pembroke Pines, FL
04.2023 - 09.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Managed table assignments and ensured efficient service flow.
- Assisted with menu knowledge and food recommendations for guests.
- Prepared dining area by setting tables and ensuring cleanliness.
- Handled cash transactions and processed payments accurately.
- Resolved guest complaints promptly to maintain satisfaction levels.
- Trained new servers on restaurant policies and service standards.
Cash Transport Guard/ Messenger
Brinks
, FL
02.2022 - 03.2023
- Drove armored truck to several pickup and drop off locations
- Carried a concealed weapon
- Supply and evacuation of cash from branches
- Replenishment of ATM Machines
- Daily Balancing of cash delivery /cash pick up's
- Completed several safety/ weapon training courses
- Trained New Hires
- Provided exceptional customer service while interacting with clients and staff on-site.
Pharmacy Technician
Walgreens
07.2021 - 11.2021
- Customer service
- Prescription refilling
- Pharmaceutical Calculations
- Followed FDA Drug Safety Guidelines
- Pharmacy Practice Ethics
- Explained possible side affects to customers
- Completed Several online FDA training courses
Customer Service Representative
United Automobile Insurance
, FL
06.2017 - 03.2019
- Customer service
- Handled In bound calls
- Completed new auto claims that were reported
- Updated callers on status of their claim.
- Met company metrics/quota every month
- Addressed customer complaints
- Assisted customers with policy inquiries and claims processing.
- Responded to customer complaints and provided effective resolutions.
Cashier
Western Beef
Pembroke Pines, FL
12.2014 - 12.2015
- Processed customer transactions efficiently at busy grocery store.
- Managed cash register and balanced cash drawers daily.
- Maintained cleanliness and organization of checkout area.
- Handled customer returns and exchanges according to store policy.
- Trained new cashiers on register systems and customer service standards.
Deli Assistant
Dietz And Watson-Nosh Group, Marketstar, Brandceuticals
Pembroke Pines, FL
09.2013 - 12.2014
- Company Overview: Contract through Western Beef
- Customer service
- Knowledgeable on all deli meats/cheeses
- Prepared food trays for catering
- Helped push sales to boost company profits
- Contract through Western Beef
Education
High School Diploma -
HOLLYWOOD HILLS HIGH SCHOOL
5400 Stirling Rd Hollywood Florida 3302106.2017
Skills
- Customer service
- Team lead
- Trainer
- Reading
- Receiving
- Recording
- Cash handling
- Communication skills
- Organization skills
Certification
- D LICENSE, AUTHORITY TO WORK IN A PRIVATE SECURITY INDUSTRY
- G LICENSE, AUTHORITY TO WORK ARMED SECURITY
Timeline
Bartender
Bahama Breeze
10.2023 - 06.2025
Server
Bahama Breeze
04.2023 - 09.2023
Cash Transport Guard/ Messenger
Brinks
02.2022 - 03.2023
Pharmacy Technician
Walgreens
07.2021 - 11.2021
Customer Service Representative
United Automobile Insurance
06.2017 - 03.2019
Cashier
Western Beef
12.2014 - 12.2015
Deli Assistant
Dietz And Watson-Nosh Group, Marketstar, Brandceuticals
09.2013 - 12.2014
High School Diploma -
HOLLYWOOD HILLS HIGH SCHOOL
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