Kaylon Allen
Austin,TX
Summary
Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Overview
7
7
years of professional experience
Work History
Technical Writer
CapMetro
08.2022 - Current
- Proved successful working within tight deadlines and fast-paced environments.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Analyzed developments in field to update instruction literature.
- Communicated with over 60 customer representatives for feedback and distribution.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Edited and proofread technical documents for accuracy and consistency.
Adjunct Professor
University Of Texas At Austin
08.2020 - Current
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Built relationships with over 1,000 students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Technical Writer
Apple
05.2018 - 12.2019
- Observed in-progress operations to identify important steps for technical instructions.
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
- Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
- Edited and proofread technical documents for accuracy and consistency.
Editor
News & Record
05.2016 - 08.2017
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Led and managed 50 projects from conceptual stage through to launch.
Education
Bachelor of Arts - Liberal Arts And General Studies
North Carolina A & T State University
Greensboro, NC05.2020
Skills
- Grammatical Skills
- Build Releases
- MS Office Proficiency
- Database Configuration
- Instruction Writing
- HTML, XML and Web Editing Proficiency
- Release Notes
- Graphic Presentations
- Audience Adaptation
Timeline
Technical Writer
CapMetro
08.2022 - Current
Adjunct Professor
University Of Texas At Austin
08.2020 - Current
Technical Writer
Apple
05.2018 - 12.2019
Editor
News & Record
05.2016 - 08.2017
Bachelor of Arts - Liberal Arts And General Studies
North Carolina A & T State University
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