Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kaylyn Grossman

Kaylyn Grossman

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Realtor

Better Homes And Garden Realty
08.2021 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within community.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Generated leads for sales and rental properties through cold calls and referrals.

Outside Sales Representative

Breakthru Beverage
10.2022 - 11.2023
  • Call on 28 accounts and covers daily routes by creating an established and efficient routing pattern
  • Analyzes entire account base by visiting each account and identifying opportunities; completes all necessary surveys and ensures national account compliance where applicable
  • Prepared and deliver professional sales presentations to customers by balancing the company's priorities and customers' needs to include new products, sales, local and national events and customer base needs
  • Service accounts by delivering products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate, to management
  • Achieves sales and merchandising objectives, maintaining leadership board since employment.
  • Maintained accurate records of sales data, customer information, and inventory transactions to support decision-making processes and facilitate internal communication..
  • Developed strong relationships with vendors by negotiating competitive pricing agreements and fostering long-term partnerships..

Retail Advertising Sale Executive

AT&T
12.2018 - 02.2021
  • Worked in a commission-based sales environment and exceed my quota by 200%.
  • Consistently stayed on top of training and education on new software, programs, promotions.
  • Created and ran motivational challenges for the sales team that lead to higher sales.
  • Successfully mapped out qualified businesses for AT&T network.
  • Actively participated in monthly 'blitz calls' calling previous and new business customers, that contributed to earning my business specialist title
  • Received an award by the North West Regional Manager for leading the store in most increase of new business lines.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.

Office Manager

Farmers Insurance
08.2017 - 12.2018
  • Evaluated leads obtained through direct referrals, lead databases and cold calling.
  • Delivered, explain policy, analyze insurance program and suggest additions and changes.
  • Managed current client's records, updated current information.
  • Cold and warm calling for potential clients that result in average of $150,000 in premium.
  • Tracked progress of all outstanding insurance claims.
  • Visiting and setting up appointments with small business owners.
  • Reviewing their policies and recommending profitable changes.

Solution Specialist

Verizon Wireless
05.2015 - 11.2016
  • Actively listened, and learned about customers then tied back VZ products to customer's lifestyle to close sale
  • Worked in commission-based sales environment and exceed quota by 300%
  • Consistency was top 10% sale Rep
  • Consistently stayed on top of training and education on new software, programs, promotions
  • Created and ran motivational challenges for sales team that lead to higher sales.
  • Delivered impactful presentations to showcase product capabilities and drive adoption among potential customers.

Petty Officer Third Class

United States Navy, USN
08.2011 - 05.2015
  • Trained, operated, and maintained 34 personnel data collection program and created data charts using Microsoft word and excel programs that resulted in more growth of employment
  • Identified budget requirements and implemented spending plan
  • Ensured 100% accuracy of correspondence and statistical reports
  • Deployed to Afghanistan as part of Operation Endurance Freedom; providing armed security to LtCol while traveling outside US compound
  • Planned and coordinated travel and lodging for 12 personal in combat zone
  • Revamped qualification training program that resulted in over 100 naval personal qualified
  • Seamlessly planned and executed events, both professional (conferences, meetings) and social (Navy Balls, and homecomings from deployments).

Education

No Degree - Business

Truckee Meadows Community College
Reno, NV

High School Diploma -

Edward Reed High School
Sparks, NV
06.2010

Skills

  • Objection handling
  • CRM proficiency
  • Cold-calling
  • Account Servicing
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management

Certification

  • Nevada Real Estate, 08/21, Current
  • Property & Casualty/ Life & Health Insurance, 03/17, 20

Timeline

Outside Sales Representative

Breakthru Beverage
10.2022 - 11.2023

Realtor

Better Homes And Garden Realty
08.2021 - Current

Retail Advertising Sale Executive

AT&T
12.2018 - 02.2021

Office Manager

Farmers Insurance
08.2017 - 12.2018

Solution Specialist

Verizon Wireless
05.2015 - 11.2016

Petty Officer Third Class

United States Navy, USN
08.2011 - 05.2015

No Degree - Business

Truckee Meadows Community College

High School Diploma -

Edward Reed High School
Kaylyn Grossman