Kaylyn Jennings
Pearland,TX
Summary
I am an oriented leader with diverse expertise in customer service, sales, Brand Representative. Acknowledged for adaptability and proficiency in team efforts and, effectively executing strategies that enhance performance and optimize operations to meet organizational objectives. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
Personal Assistant
Select Management Group
Los Angeles
05.2024 - Current
- Developed a personal mission statements to Olympic Gymnasts Jordan Chiles career decisions
- Developed a personal content for brands through social media and professional networks
- Adapted design concepts to different media formats from,TikTok Promotional,Instagram Reels.
- Developed and executed a PR strategy that resulted in increased media coverage and brand visibility
- Developed and implemented a comprehensive media monitoring and evaluation system to measure the success of PR initiatives
- Coordinated travel arrangements, ensuring that all details were met
- Organized and scheduled business and personal travel arrangements.
- Organized meetings by preparing agendas, taking minutes, and following up on action items.
- Assisted in project management by tracking deadlines and ensuring timely completion of tasks.
- Managed daily schedules for executives to optimize time and prioritize tasks.
Head Cashier
Trill Burgers
Houston, Texas
06.2023 - Current
- Managed cash register operations and balanced cash drawers daily.
- Supervised cashier team and ensured adherence to company policies.
- Trained new cashiers on customer service and checkout procedures.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
Recruiting Ops
University of Houston Football
Houston
07.2024 - 12.2024
- Greeted recruits and families in a friendly and professional manner
- Handled recruits concerns and professionally, resolving customer issues in a timely manner
- Learned and followed all gangway policies and procedures, resulting in fewer mistakes and improved customer service
- Assisted Families and Recruits with locating items and providing product information
- Worked with project managers to develop and implement strategies for gamelan ideas
Recruiting Operations
University of Houston Track & Field
Houston
08.2023 - 08.2024
- Established team goals and objectives that increased team performance by timing runs and helping the athletes beat their records.
- Coordinated with other departments to ensure smooth project execution and timely delivery
- Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks
- Recruitment and onboarding of new potential athletes, resulting in a increase of recruits in 1 year.
- Provided administrative support to management, resulting in improved efficiency in daily operations
- Developed and implemented processes and procedures to streamline operations
Education
Bachelor of Science - true
University of Houston
Houston12-2027
Skills
- Customer Service
- Time Management
- Communication
- Team leadership
- Project management
- Social media strategy
- Recruitment and onboarding
- Public relations
- Adaptability
- Business Development Strategies
- Excellent Customer Service Skills
- Interpersonal Communication Skills
- Critical Thinking Skills
- Multitasking Skills
Hollywoods Hats
I also have my own hat company that I started about 6 months ago.
Timeline
Recruiting Ops
University of Houston Football
07.2024 - 12.2024
Personal Assistant
Select Management Group
05.2024 - Current
Recruiting Operations
University of Houston Track & Field
08.2023 - 08.2024
Head Cashier
Trill Burgers
06.2023 - Current
Bachelor of Science - true
University of Houston
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