Kaylyn Jennings
Pearland,TX
Summary
Dynamic leader with a proven track record in Client Relations and Personal Assisting. Increased performance through strategic goal-setting and effective training processes. Passionate about leveraging adaptability and knowledge acquisition to enhance operational efficiency and drive brand visibility.
Overview
3
3
years of professional experience
Work History
Head Cashier
Trill Burgers
Houston, Texas
06.2023 - Current
- Supervised cashier team to maintain compliance with company policies and enhance team performance.
- Oversaw cash register operations and balanced cash drawers daily to ensure accurate financial reporting.
- Trained new cashiers on customer service and checkout procedures to promote a positive customer experience.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
Travel Personal Assistant
Jordan Chiles INC
Los Angeles
04.2024 - 01.2026
- Coordinated comprehensive travel arrangements, ensuring all details were meticulously addressed
- Organized and scheduled seamless business and personal travel arrangements, enhancing overall travel experience
- Coordinated travel arrangements, including flights, accommodations, and itineraries.
- Managed daily schedules for executives to optimize time and prioritize tasks.
- Managed daily schedules for executives, ensuring efficient time management.
- Executed daily errands to support personal and professional tasks.
- Reviewed personal schedules to remind employer of priority tasks and professional activities to remind employer of priority tasks and deadlines.
- Organized meetings by preparing agendas, taking minutes, and following up on action items.
- Assisted in project management by tracking deadlines and ensuring timely completion of tasks.
- Assisted in project coordination by tracking deadlines and deliverables.
- Developed a personal mission statements to Olympic Gymnasts Jordan Chiles career decisions
- Developed engaging content for brands through social media and professional networks, increasing brand engagement
- Adapted design concepts to different media formats from,TikTok Promotional,Instagram Reels.
- Developed and executed a PR strategy that resulted in increased media coverage and brand visibility
- Developed and implemented a comprehensive media monitoring and evaluation system to measure the success of PR initiatives
- Maintained confidential files and documents with high attention to detail.
- Supported special content projects by providing research and organization
Operations Team Manager
University of Houston Track & Field
Houston, TX
07.2023 - 07.2025
- Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks
- Developed and implemented processes and procedures to streamline operations
- Coordinated with departments to ensure smooth project execution and timely delivery of outcomes.
- Managed recruitment and onboarding of athletes, increasing recruit numbers over one year.
- Established team goals and objectives, improving performance by timing runs and assisting athletes in breaking personal records.
- Provided administrative support to management, resulting in improved efficiency in daily operations
Recruiting Ops
University of Houston Football
Houston
06.2024 - 11.2024
- Greeted recruits and families warmly, fostering a welcoming environment
- Addressed recruits' concerns promptly, ensuring resolution of issues to enhance satisfaction
- Guided families and recruits in locating items and delivering accurate product information
- Understood and implemented policies to improve operational efficiency and followed all gangway policies and procedures, resulting in fewer mistakes and improved customer service
- Worked with project managers to develop and implement strategies for gamelan ideas
Education
Bachelor of Science - Sports Administration
University of Houston
Houston12-2027
Hollywoods Hats
I run a custom hat-making business where creativity meets craftsmanship. Over the years, I’ve had the incredible opportunity to design unique hats for WNBA players, blending style with functionality to celebrate their individuality on and off the court. My portfolio also boasts a diverse selection of celebrity clients, each hat tailored to reflect their personal style and preferences. With a commitment to quality and a passion for fashion, I take pride in creating headwear that stands out and makes a statement.
Timeline
Recruiting Ops
University of Houston Football
06.2024 - 11.2024
Travel Personal Assistant
Jordan Chiles INC
04.2024 - 01.2026
Operations Team Manager
University of Houston Track & Field
07.2023 - 07.2025
Head Cashier
Trill Burgers
06.2023 - Current
Bachelor of Science - Sports Administration
University of Houston