Summary
Overview
Work History
Education
Skills
Timeline
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Kaylyn King

Niles,OH

Summary

Dynamic and dedicated professional with experience as a Resident Assistant at Ohio University Athens, skilled in conflict resolution and community engagement. Proven ability to enhance team performance and optimize operations as a Shift Leader at Dunkin. CPR certified with a strong commitment to diversity and inclusion as well as mental health advocacy, fostering supportive environments for all.

Overview

8
8
years of professional experience

Work History

Resident Assistant

Ohio University Athens
08.2021 - Current
  • Facilitated resident engagement through organized events and activities, enhancing community interaction.
  • Provided support to students on personal and academic matters, fostering a positive living environment.
  • Assisted in conflict resolution among residents, promoting harmony and understanding within the community.
  • Implemented safety protocols and emergency procedures, ensuring resident awareness and preparedness.

Shift Leader

Dunkin
06.2018 - 01.2026
  • Supervised daily operations, ensuring consistent product quality and service excellence.
  • Trained and mentored new team members on operational procedures and customer service standards.
  • Managed inventory levels, reducing waste and optimizing supply chain efficiency.
  • Implemented process improvements to enhance workflow and reduce downtime during peak hours.
  • Resolved customer complaints efficiently, maintaining high satisfaction levels and repeat business.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Bachelor of Science - Nursing

Ohio University
Athens, Ohio, OH
05-2026

Certificate - Women's Studies

Ohio University
Athens, Ohio, OH
05-2026

Skills

  • Time management
  • Team player
  • Supportive
  • CPR certified
  • Mental health awareness
  • Policy reinforcement
  • Diversity and inclusion
  • Direct patient care

Timeline

Resident Assistant

Ohio University Athens
08.2021 - Current

Shift Leader

Dunkin
06.2018 - 01.2026

Bachelor of Science - Nursing

Ohio University

Certificate - Women's Studies

Ohio University