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Kaylyn Petit-Jeune
Orlando,FL
Summary
Motivated nursing student currently completing prerequisite coursework and enrolled in a Certified Nursing Assistant (CNA) program. Experienced healthcare professional with a background in medical records, patient services, front desk operations, and customer service. Seeking to transition into a clinical role within Orlando Health to gain direct patient care experience while pursuing a career in nursing.
Overview
2
2
years of professional experience
Work History
Release of Information Specialist II
Orlando Health
12.2025 - Current
- Processed and managed patient medical record requests, ensuring strict HIPAA compliance.
- Utilized Epic, HealthSource, and electronic medical record systems to efficiently retrieve and release protected health information.
- Communicated with patients, providers, insurance companies, attorneys, and government agencies to facilitate record requests.
- Maintain accuracy, confidentiality, and attention to detail when handling sensitive healthcare information.
- Collaborate with multiple departments to ensure timely completion of requests and excellent customer service.
Front Desk Receptionist
Spine and Orthopedic Center
03.2025 - 08.2025
- Checked patients in and out, verified insurance, and collected co-pays.
- Checked patients in and out, verified insurance coverage, and collected co-pays to ensure smooth payment processing.
- Coordinated office flow among medical assistants, physicians, and physical therapists to optimize patient care.
- Scheduled and managed patient appointments using CareCloud software.
- Managed phone calls, emails, and patient inquiries to provide timely and professional assistance.
Sales Associate
Levi's
06.2024 - 03.2025
- Delivered exceptional customer service, enhancing customer satisfaction through personalized product selection.
- Executed accurate transaction processing while ensuring organized store layout for optimal shopping experience.
- Coordinated with team members to streamline daily operations, fostering a collaborative work environment.
- Utilized Microsoft Excel and store systems to log and manage information.
Education
High School Diploma -
Piper High School
Sunrise, FL12-2024
High School Diploma -
Broward College
Fort Lauderdale, FL02-2025
Associate of Arts - Nursing
Valencia College
Orlando05-2027
No Degree - Certified Nursing Assistant (CNA) Program
CNA Training
Orlando, FL10-2026
Skills
- HIPAA Compliance
- Records management
- Epic EMR
- HealthSource
- Appointment scheduling
- Patient Service
- Patient Communication
- Data Management
- Multitasking
- Organization
- Problem Solving
- Communication
Timeline
Release of Information Specialist II
Orlando Health
12.2025 - Current
Front Desk Receptionist
Spine and Orthopedic Center
03.2025 - 08.2025
Sales Associate
Levi's
06.2024 - 03.2025
High School Diploma -
Piper High School
High School Diploma -
Broward College
Associate of Arts - Nursing
Valencia College
No Degree - Certified Nursing Assistant (CNA) Program
CNA Training