Kaylyn Sparango
Philadelphia,PA
Summary
Experienced with managing ticket sales and customer service in high-traffic environments. Utilizes effective communication and organizational skills to ensure seamless operations. Track record of efficiently resolving customer issues and maintaining high level of service.
Overview
11
11
years of professional experience
Work History
Ticket Agent
Edens Corporation
Philadelphia, PA
07.2016 - 12.2025
- Processed ticket transactions efficiently, ensuring accurate fare calculations and customer satisfaction.
- Assisted customers with inquiries, providing timely information on schedules and policies.
- Managed ticketing systems, maintaining up-to-date records of sales and inventory levels.
- Collaborated with team members to streamline ticketing operations and reduce wait times.
Bagger
Shoprite Store
Philadelphia, PA
05.2015 - 06.2016
- Efficiently packed grocery items, ensuring safe transport for customers.
- Assisted cashiers by organizing and managing bagging stations.
- Maintained cleanliness and order in the bagging area for optimal workflow.
- Collaborated with team members to enhance customer service experience.
Education
GED -
Commonwealth Of Pennsylvania
Philadelphia, PASkills
- Patience and tolerance
- Accurate data entry
- Customer Service-oriented
- Data entry
- Ticket sales
- Order and payment processing
- Basic computer skills
- Mathematical calculations
- Complaint handling
- Information assistance
- Cash handling experience
- Customer service
- Multitasking
- Phone and email etiquette
Timeline
Ticket Agent
Edens Corporation
07.2016 - 12.2025
Bagger
Shoprite Store
05.2015 - 06.2016
GED -
Commonwealth Of Pennsylvania