KAYLYN VARGAS
Exp Realty
Lyndhurst,NJ
2
Languages
1
Certification
2027
years of professional experience
Proactive administrative professional with 11 years of experience in the medical field. Proficient in scheduling and appointment management, insurance and referral verification, and reviewing medical records. Effective communicator with strong abilities to communicate with difficult patients and family members. Recognized for exceptional critical thinking and time management skills.
Work History
OUTPATIENT COORDINATOR
1 Year 4 Months- Provide administrative support in a high traffic office, manage check-ins, check-outs, and intakes.
- Handle a high-volume phone line, assisting patients with scheduling, inquiries, and general questions.
- Schedule and coordinate appointments for several providers across multiple departments, including physical therapy, occupational therapy, speech & language pathology and audiology.
- Verify patient eligibility, referrals, and authorizations through insurance systems.
- Coordinate outgoing communications, including reports and appointment notices and provide reminders to reduce no-show rates.
- Maintain adequate stock on medical and office supplies and place timely orders to support uninterrupted clinical operations.
- Collect co-pays and outstanding balances.
- Call rapid response for any emergencies
- Coordinate with workers’ comp to evaluate and assign light duty placement.
Real Estate Agent
- Provided residential real estate services to buyers and sellers in the Tampa area.
- Guided clients through the full transaction process, from consultation to closing.
- Conducted property showings and educated clients on market trends, pricing, and neighborhoods.
- Prepared and reviewed contracts and transaction documents. Coordinated with lenders, title companies, and inspectors to ensure smooth closings.
- Negotiated offers and counter-offers, maintained compliance with Florida real estate regulations and ethical standards, and cultivated client relationships through referrals and repeat businesses.
ACCOUNT REPRESENTATIVE
1 Year 10 Months- Answered a high volume of phone calls and email correspondence from patients, medical providers, and attorneys.
- Booked appointments.
- Generated monthly invoice reports for the medical providers.
- Handled all denied appeals – set up arbitration packages and send to the attorneys.
- Handled all collections accounts.
- Provided itemized bills/fee schedules to the patients.
- Ensured all monthly payments were posted on time and within the required deadline.
- Scanned and uploaded every post service appeal, arbitrations, medical records, and collections submitted.
- Entered medical claims.
- Updated patient demographics.
- Served as the primary point of contact for Spanish translation for the providers.
MEDICAL BILLER AND CODER
10 Months- Entered claims according to the CPT and ICD-10 coding principles, government regulations, protocols, and third-party billing requirements.
- Entered and modified the patients’ demographics and insurance information.
- Called the insurance company and followed up on the status of the medical claims.
OFFICE MANAGER
3 Years 10 Months- Served as the liaison between the medical providers and the patients.
- Scheduled and participated in weekly meetings with the providers.
- Prepared monthly invoice reports for the providers.
- Handled all patient complaints and deescalated problems.
- Audited medical claims – ensured accuracy of insurance claims, verified the ICD 9, IDC 10 and CPT codes for a variety of specialties.
- Posted and reconciled insurance and patient payments.
- Updated patient charts and verified medical insurance.
- Verified pre-authorizations.
- Ordered office supplies and maintained the inventory.
- Served as the timekeeper.
- Coordinated monthly staff meetings.
- Researched and resolved incorrect payments, EOB rejections, and discrepancies on all patient accounts.
Education
A.A - Communications
HIGH SCHOOL DIPLOMA
Skills
EPIC
Microsoft Office
Excel & Power Point
Customer Service
Scheduling
Time Management
Critical thinking
Conflict Resolution
Fluent in Spanish
HIPPA Regulation Compliance
Type 100 WPM
Certification
- CPR Certified, 2025
- National Certified Insurance & Coding (NCCT), 2019
- Licensed Real Estate Agent (Florida), 2021
Accomplishments
- Appointed as the lead representative across all departments to develop, document, and standardize procedures for authorizations and referrals, ensuring consistency, compliance, and efficiency.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
OUTPATIENT COORDINATOR
Robert Wood Johnson University Hospital
04.2025 - CurrentRead More
ACCOUNT REPRESENTATIVE
Alliance Med Billing
06.2023 - 04.2025Read More
MEDICAL BILLER AND CODER
Emergimed
03.2019 - 01.2020Read More
OFFICE MANAGER
Express Medical Billing
03.2015 - 01.2019Read More
James J. Ferris High School
HIGH SCHOOL DIPLOMA
Read More
Hudson County Community College
A.A from Communications
Read More
Real Estate Agent
Exp Realty
2021 - CurrentRead More