Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Open To Work

Kaylynn Gaughan

Cherry Valley

Summary

Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

14
14
years of professional experience
8046
8046
years of post-secondary education

Work History

Ambulatory Office Assistant

Bassett Medical Center
Cooperstown
01.2025 - Current
  • Room patients, do vital signs physical exam if needed.
  • Using Epic I help patients check in and schedule their next appointments
  • Stock rooms with appropriate supplies
  • Run urine tests
  • Take phone calls and direct them to the appropriate locations.
  • Keep paperwork filed appropriately

Manager, Plant supervisor, Sales Manager

Windy Hill Goat Dairy
Cherry Valley
06.2017 - 10.2024
  • Fed, milked and cared for animals
  • Processed our milk and others into cheeses and yogurts
  • Sold our products at Markets and Festivals
  • Answered client phone calls and emails
  • Handle the accounting in QuickBooks

Patient Care Associate, Tele Tech and Medical Office Assistant

Bassett Medical Center
Cooperstown
08.2012 - 06.2017
  • Answered phones
  • Take care of patients’ daily needs
  • Stocked rooms
  • Assisted nurses with patients
  • Watched patients heart rates and documented, alerted nurses of EKG changes
  • Filed paperwork for doctors, scheduled patient appointments in Epic

Education

Basic Life Support (BLS) - Patient Care Classes, Learning the basics of taking care of patients, Phlebotomy

Bassett Healthcare

1 Semester of Liberal Arts -

Suny Cobleskill

High School Diploma - Regents Diploma

Cherry Valley Springfield Central School

Completed Cosmetology Program -

Otsego Area Occupational Center

Skills

  • EPIC charting
  • Patient scheduling
  • Vital sign monitoring
  • Supply inventory management
  • Urine testing
  • Customer relationship management
  • Phone etiquette
  • Quality assurance
  • Document processing
  • Compliance adherence
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management
  • Team collaboration
  • Mail handling
  • Administrative support
  • Strong interpersonal skills
  • Patient charting
  • Front office management
  • Data entry

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Remote

Salary Range

$20/hr - $1000/hr

Timeline

Ambulatory Office Assistant - Bassett Medical Center
01.2025 - Current
Manager, Plant supervisor, Sales Manager - Windy Hill Goat Dairy
06.2017 - 10.2024
Patient Care Associate, Tele Tech and Medical Office Assistant - Bassett Medical Center
08.2012 - 06.2017
Bassett Healthcare - Basic Life Support (BLS), Patient Care Classes, Learning the basics of taking care of patients, Phlebotomy
Suny Cobleskill - 1 Semester of Liberal Arts,
Cherry Valley Springfield Central School - High School Diploma, Regents Diploma
Otsego Area Occupational Center - Completed Cosmetology Program,
Kaylynn Gaughan