Hanna Oyetunde
Miami,FL
Summary
Skilled in Epic Inpatient /Ambulatory Go-Live Support ATE with a strong background in healthcare IT. Experienced in providing on-site support and troubleshooting during go-live events, demonstrating ability to solve complex technical issues with efficiency. Known for comprehensive understanding of ambulatory systems and workflows, as well as strong communication skills to instruct end-users. Previously made impactful contributions by improving system usability, enhancing workflow optimization, and increasing end-user satisfaction.
Overview
6
6
years of professional experience
Work History
Epic Ambulatory Go-Live Support ATE Specialist
OptumHealth
New York, NY
03.2025 - 03.2025
- Monitored system logs for errors or irregularities that could indicate a problem with application performance.
- Cadence Prelude, Bones.
- Performed system upgrades, installations, configurations, and testing of equipment during the Go-Live process.
- Trained end users on how to use newly installed systems according to their specific needs.
- Assisted end users with clinical documentation, order entry, and other tasks.
- Assisted providers with Epic workflows, such as charting, writing progress notes, placing orders, and managing patient information. This support is essential for building provider confidence in the system.
Epic Inpatient Consultant (ClinDoc/CPOE)
Memorial Hermann
Houston, TX
10.2024 - 12.2024
- Provided Epic Inpatient training and implementation support to clinical staff, including physicians, nurses, ancillaries, and other healthcare professionals.
- Coached clinicians on how to use the Epic Inpatient modules efficiently and effectively.
- Assisted clinicians with creating smart phrases and the use of smart tools.
- Educated physicians on documentation, managing In-basket, orders, and preference lists.
CPOE Consultant
Legacy Community Health
Houston, TX
02.2024 - 03.2024
- Helped providers tailor their Epic settings (e.g., customizing order sets and templates) for their specific needs, improving efficiency and accuracy.
- Provide one-on-one training, offering refresher lessons, or explaining Epic features in real time to ensure that providers use the system effectively.
Technical Dress Rehearsal (TDR)
Legacy Community Health
Houston, TX
07.2023 - 08.2023
- Completed TDR technical test scripts for each workstation.
- Verified camera and microphone functionality for video visits.
- Documented test results confirmed the functionality of various devices.
- Ensured the completion of BCA reports and validated peripheral device functionality.
Epic ClinDoc Go-Live Support Specialist
Samson Pavillion Hospital
Glassgow, KY
08.2022 - 08.2022
- Configured Epic ClinDoc applications according to user requirements.
- Collaborated with IT personnel to troubleshoot any application or hardware related problems that occurred during the Go-Live process.
- Provided one-on-one training for providers and nurses during the go-live phase.
- Assisted clinicians with creating smart phrases, and the use of smart tools.
- Educated physicians on documentation, managing In-basket, orders, and preference lists.
- Worked with coworkers to complete tasks.
Epic Optime/Anesthesia Trainer and Support
Licking Memorial Hospital
Newark, OH
02.2021 - 03.2021
- Provided training and support to pre-op and PACU staff.
- Assisted providers with intra-op documentation and order placement.
- Supported nurses with scanning, printing lab labels, and requisitions.
Outpatient Trainer
Cerner
10.2020 - 11.2020
- Assisted clinicians with placing orders and medication documentation.
- Acted as a liaison between Cerner analysts and end users to resolve issues.
- Provided troubleshooting and submitted remedy tickets.
Abstraction Analyst (Remote)
Trinity Health
02.2020 - 03.2020
- Maintained accurate records of all data collected during analysis processes.
- Identified opportunities for process improvements across the organization.
- Reviewed patient files and compiled data from NEXGEN to EPIC.
- Possessed extensive knowledge of medical terms.
Epic ClinDoc Consultant
HonorHealth
Phoenix, AZ
10.2019 - 11.2019
- Conducted user acceptance testing on new features or configurations prior to go-live date.
- Analyzed current workflows and processes related to patient care documentation and made recommendations for improvement using Epic ClinDoc tools.
- Created templates, forms, flowsheets, notes, documents. within the Epic clinician documentation module.
- Assisted in charge entry, patient history updates, and immunization documentation.
- Provided training for nurses, front desk staff, and physicians.
- Configured smart tools to enhance clinician efficiency.
Go-Live Consultant (Ambulatory)
Mt Sinai St Luke
New York, NY
11.2018 - 12.2018
- Identified and resolved system issues prior to Go-Live process.
- Provided technical support during the post-Go-Live phase.
- Assisted clinicians with rooming, order placements, and managing order sets.
Education
Bachelor of Science -
Stony Brook University
Stony Brook, NYSkills
- Epic ClinDoc
- Epic Orders
- Epic CPOE
- Epic charting
- Epic Hyperspace Navigation
- System configuration
- User Training and Education
- Workflow optimization
- Clinical documentation
- Process improvement
- Project management
- Troubleshooting and Issue Resolution
- HIPAA compliance
- Go-live support experience
- Epic ambulatory proficiency
Timeline
Epic Ambulatory Go-Live Support ATE Specialist
OptumHealth
03.2025 - 03.2025
Epic Inpatient Consultant (ClinDoc/CPOE)
Memorial Hermann
10.2024 - 12.2024
CPOE Consultant
Legacy Community Health
02.2024 - 03.2024
Technical Dress Rehearsal (TDR)
Legacy Community Health
07.2023 - 08.2023
Epic ClinDoc Go-Live Support Specialist
Samson Pavillion Hospital
08.2022 - 08.2022
Epic Optime/Anesthesia Trainer and Support
Licking Memorial Hospital
02.2021 - 03.2021
Outpatient Trainer
Cerner
10.2020 - 11.2020
Abstraction Analyst (Remote)
Trinity Health
02.2020 - 03.2020
Epic ClinDoc Consultant
HonorHealth
10.2019 - 11.2019
Go-Live Consultant (Ambulatory)
Mt Sinai St Luke
11.2018 - 12.2018
Bachelor of Science -
Stony Brook University
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