Dynamic EMR specialist with proven skills in user training and technical support. Committed to enhancing operational workflows and ensuring seamless Go-live experiences for healthcare providers.
Overview
3
3
years of professional experience
Work History
Epic Ambulatory Go-Live Support ATE Specialist
Cox Health
Springfield, Missouri
02.2026 - 03.2026
Managed data entry and oversight within Epic system, ensuring accuracy and reliability.
Assisted end users through phone and email, addressing inquiries about Epic Ambulatory Go-Live services to enhance user experience.
Collaborated with cross-functional teams to streamline operational workflows, promoting efficiency during go-live phase.
Epic OpTime Go-Live Consultant
Northwell Health
Manhattan, New York
10.2025 - 11.2025
Supported clinical staff during Epic OpTime system implementation.
Assisted in training users on new software functionalities.
Facilitated communication between departments during go-live phases.
Provided technical support services when necessary, in order to ensure optimal performance of the EPIC Optime system.
Epic ASAP Go-Live Support Specialist
UPMC Susquehanna
Williamsport, Pennsylvania
10.2025 - 10.2025
Created comprehensive test plans for validating application functionality prior to go-live.
Provided support and assistance to the Epic ASAP Team for system go-live activities.
Reviewed, analyzed and evaluated systems to maintain project efficiency.
Epic ASAP Go-Live Support Specialist
Intermountain Healthcare
Burley, Idaho
09.2025 - 09.2025
Assisted in Epic ASAP system configuration and user setup processes.
Educated end-users on Epic ASAP functionalities and best practices.
Supported development teams with design strategies that improve operational efficiency.
Epic OpTime Go-Live Consultant
Trinity Health
Des Moines, Iowa
04.2025 - 05.2025
Supported clinical staff during Epic OpTime system implementation.
Assisted in training users on new software functionalities.
Collaborated with IT teams to resolve system issues promptly.
Documented user feedback to improve system usability.
Epic Ambulatory Go Live Consultant
OptumHealth
Colorado Springs, Colorado
12.2024 - 12.2024
Assisted in implementing Epic Ambulatory systems for healthcare providers.
Maintained documentation of processes and procedures related to system functionalities.
Supported training sessions for end-users on new software functionalities.
Epic ASAP Go-Live Support Specialist
Broward Health
Fort Lauderdale, Florida
10.2024 - 11.2024
Assisted in Epic ASAP system configuration and user setup processes.
Provided real-time support during go-live events for healthcare staff.
Collaborated with teams to troubleshoot system issues and enhance user experience.
Epic OpTime Go-Live Consultant
Memorial Hermann
Houston, Texas
10.2024 - 10.2024
Supported clinical staff during Epic OpTime system implementation.
Documented user feedback to improve system usability.
Facilitated communication between departments during go-live phases.
Observed workflows to identify potential training needs for staff.
Epic ASAP Go-Live Support Specialist
Beth Israel Lahey
Boston, Massachusetts
06.2024 - 07.2024
Assisted in Epic ASAP system configuration and user setup processes.
Provided real-time support during go-live events for healthcare staff.
Collaborated with teams to troubleshoot system issues and enhance user experience.
Educated end-users on Epic ASAP functionalities and best practices.
Epic Ambulatory Go-Live Support ATE Specialist
RWJBarnabas Health
Newark, New Jersey
11.2023 - 11.2023
Provided technical support during Epic Ambulatory system go-live events.
Assisted users with troubleshooting and resolving system issues.
Collaborated with teams to ensure smooth operational workflows.
Facilitated communication between end-users and IT support teams.
Epic ASAP Go-Live Support Specialist
University Health
Cleveland, Ohio
10.2023 - 10.2023
Assisted in Epic ASAP system configuration and user setup processes.
Provided real-time support during go-live events for healthcare staff.
Educated end-users on Epic ASAP functionalities and best practices.
Documented support cases and solutions within the ticketing system.
Epic Ambulatory Go-Live Support ATE Specialist
AdventHealth
Burleson, Texas
03.2023 - 04.2023
Provided technical support during Epic Ambulatory system go-live events.
Assisted users with troubleshooting and resolving system issues.
Collaborated with teams to ensure smooth operational workflows.
Supported data entry and management tasks within the Epic system.