JUDE ONWUKA
Richmond
Overview
6
6
years of professional experience
Work History
Epic Ambulatory Go-Live Support ATE Specialist
Experis
Milwaukee
09.2024 - Current
- Assisted in Epic Ambulatory system configurations during go-live events.
- Provided on-site support to end-users during system implementations.
- Collaborated with teams to troubleshoot and resolve technical issues promptly.
- Documented user feedback to improve future system enhancements and updates.
- Engaged with stakeholders to ensure smooth transitions during go-live phases.
- Supported end users via phone or email communications regarding their inquiries about using Epic Ambulatory Go-Live services.
- Provided comprehensive Epic Ambulatory Go-Live support to end users and troubleshooted any technical issues encountered.
- Maintained positive working relationship with fellow staff and management.
Support Role
Christian Hospital
St. Louis
01.2023 - 08.2024
- Supported physicians and nurses with workflow configurations on units and ICU.
- Ensured that SOX controls pertaining to the information security group were consistently executed to ensure compliance.
- Assisted in the development and maintenance of information security policies procedures as necessary to address technology changes, business needs, and evolving security threats.
- Competed as the information security group as the information security and technical subject matter expert in meetings with business owners, technical groups, and outside vendors.
Intern
Texas State Technician College
Kansas City
01.2024 - 07.2024
- Establish specifications and standards for equipment, software, and procedures while maintaining metrics and preparing detailed reports, including trend and root cause analyses.
- Efficiently triage, process, and resolve technical client requests.
- Maintaining the confidentiality of clients' information in accordance with the organizational policies.
- Monitor and address audit and risk assessment findings related to information security. Propose remediation strategies and technologies to mitigate identified risks.
- Support and manage various risk mitigation tools. Investigate and analyze security issues using a variety of systems and tools.
- Cybersecurity Cerner Certified in Ambulatory and pharmacology (Oracle)
Operator
Fiserv
Midland
01.2021 - 12.2021
- Successfully executed information security projects within set timelines, budgets, and stringent quality standards, resulting in a notable 30% reduction in cybersecurity incidents.
- Led the provisioning of users to multiple applications, assessed roles for provisioning, and generated entitlement reports for routine evaluation, resulting in a 50% increase in report production and utilized Excel for creating entitlement reports.
- Conducted risk assessments on new Tracfone initiatives/projects and Business Change Requests (BCRs) to evaluate security impact, quantify risk reduction percentage, and identify security vulnerability metrics, thereby strengthening the company's security posture efficacy.
- Enhanced system efficiency through the implementation, daily maintenance, and troubleshooting of TracFone's identity management solution (Oracle Identity Manager) utilizing expertise in Oracle Identity Manager and troubleshooting skills.
Security Analyst
Stanford
Stanford
03.2020 - 05.2021
- Crafted, executed, and oversaw security policies and procedures leveraging Firewalls, resulting in enhanced compliance with regulatory standards.
- Mitigated critical security threats and vulnerabilities, exemplified by preventing a phishing attack and reducing data breaches by 30%.
- Contributed to the development of security strategies and plans leveraging firewall software, leading to a 20% increase in efficiency.
- Enhanced security measures by monitoring network activity to detect and mitigate potential threats, resulting in a 20% reduction in risks.
- Conducted periodic security audits utilizing Nmap and Metasploit tools to identify and mitigate security risks.
- Document security events and incidents and report to management.
- Installed and configured firewalls, antivirus, and Intrusion Detection System to enhance protection, strengthen cybersecurity measures, and streamline security processes.
- Collaborate with IT teams to ensure security of systems, applications, and networks.
- Delivered tailored guidance and training on security measures and best practices to users to enhance user compliance, utilizing training modules focused on cybersecurity best practices.
Education
Diploma - Cybersecurity
Texas State Technical College
TexasBachelor of Science - Political Science
University of Science & Tech.
Enugu state, NigeriaSkills
- Strong knowledge of security infrastructure
- Proficient in security administration
- Experienced in security risk assessment
- Familiar with the fundamentals of computer forensics
- Expert in creating and managing network security protocols
- Excellent communication and problem-solving skills
Websites
Intern Experience
- Networking with Personal Computer Hardware | Fundamental of Networking Technologies, Texas State Technician College (TSTC), TX, 01/23, 08/24
- Epic Inpatient GO-Live Support, Christian Hospital, St. Louis, MO, 01/22, 12/22
- Information Security, TCP/IP | Implementing and Supporting Servers | Secure Linux administration, Kansas City, Kansas City, MO, 01/23, 12/23
- Wellsite Frac Fiserv Operator, Midland Tx, Midland, TX, 01/21, 12/21
- Operated and maintained machines, Stanford Tx, Stanford, TX, 03/20, 05/21
Timeline
Epic Ambulatory Go-Live Support ATE Specialist
Experis
09.2024 - Current
Intern
Texas State Technician College
01.2024 - 07.2024
Support Role
Christian Hospital
01.2023 - 08.2024
Operator
Fiserv
01.2021 - 12.2021
Security Analyst
Stanford
03.2020 - 05.2021
Diploma - Cybersecurity
Texas State Technical College
Bachelor of Science - Political Science
University of Science & Tech.