Kaylynn Hoehn
Manchester,NH
Summary
Dynamic Assistant Manager with proven skills in team management, customer service, and employee training. Committed to enhancing customer experiences and driving team success.
Overview
10
10
years of professional experience
Work History
Assistant Manager
J crew Factory
Merrimack, New Hampshire
05.2023 - 09.2025
- Supported daily store operations and team activities to ensure smooth functioning.
- Onboarded new staff on procedures and customer service standards to enhance team performance.
- Managed inventory and restocking processes to maintain optimal stock levels.
- Ensured visual merchandising met brand guidelines and standards.
- Engaged with customers to provide exceptional service and support.
Sales and Leasing Consultant
Canobie Lake Honda
Salem, New Hampshire
02.2021 - 05.2023
- Assisted customers in selecting vehicles that fit their needs and preferences.
- Conducted vehicle demonstrations to showcase features and benefits effectively.
- Managed lease agreements, ensuring compliance with company policies and regulations.
- Collaborated with finance team to facilitate smooth transaction processes for clients.
- Developed and maintained strong relationships with customers for repeat business.
Business Development Manager
Masis staffing
Manchester, New Hampshire
04.2020 - 02.2021
- Developed strategic partnerships that expanded service offerings and increased market reach.
- Conducted market research to identify new business opportunities and trends.
- Managed client relationships, fostering satisfaction and improving service retention.
- Led presentations and proposals that successfully attracted potential clients and stakeholders.
Assistant Manager
Fragrance outlet
Merrimack, New Hampshire
10.2015 - 02.2020
- Coordinated daily store operations and team activities to ensure smooth functioning.
- Provided exceptional customer service and support to enhance satisfaction and loyalty.
- Trained new staff on procedures and customer service standards.
- Coordinated inventory management and restocking processes.
- Maintained visual merchandising to align with brand guidelines and enhance customer experience.
Education
BBA - Business Management
Southern New Hampshire University
Hooksett, NH04-2013
Skills
- Team management
- Employee training
- Inventory management
- Sales forecasting
- Visual merchandising
- Customer service
- Relationship building
Timeline
Assistant Manager
J crew Factory
05.2023 - 09.2025
Sales and Leasing Consultant
Canobie Lake Honda
02.2021 - 05.2023
Business Development Manager
Masis staffing
04.2020 - 02.2021
Assistant Manager
Fragrance outlet
10.2015 - 02.2020
BBA - Business Management
Southern New Hampshire University