Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Job Shadow
Timeline
Generic

Kaylynn Linville

Seymour,IN

Summary

Shown through delivering exceptional customer service and mastering point-of-sale systems, I excel in conflict resolution and sales experience.My experience spans efficiently resolving customer complaints, to streamlining order processes.. I bring a track record of enhancing customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

JCPenney
Seymour, IN
03.2022 - Current
  • Greeted guests, and provided outstanding customer service.
  • Assisted colleagues in resolving challenging customer service scenarios.
  • Cleaned and organized the sales floor in accordance with the company's merchandising standards.
  • Placed special orders, submitted online orders, or contacted other stores to find desired items.
  • Mastered point-of-sale systems, including cash register operations, and credit card processing.

Campus Retail Associate

Campus Bookstore
Muncie, IN
08.2024 - 08.2024
  • Temporary Employment.
  • Demonstrated ability to accurately pick, pack, and ship orders in a timely fashion.
  • Picked customer orders, reviewing for the correct number and type of product to eliminate errors.
    Maintained high standards of customer service during high-volume, fast-paced operations.
  • Enforced store policies to ensure the protection of company items.

Retail Sales Associate

Cracker Barrel
Seymour, IN
08.2021 - 03.2022
  • Provided excellent customer service by greeting customers, answering questions, and responding to requests in a timely manner.
  • Utilized problem-solving skills to resolve customer complaints.
  • Organized backroom areas using FIFO principles for efficient restocking processes.
  • Performed cleaning tasks, keeping the store neat and organized.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Education

Bachelor of Science - Biology With A Concentration in Zoology And Wildli

Ball State University
Muncie, IN
05-2027

High School Diploma -

Seymour Senior High School
Seymour
06-2023

Certificate - Animal And Food Science

Ivy Tech Community College of Indiana
Columbus
06-2023

Skills

  • Materials preparation
  • Team building
  • Store recovery
  • Packing orders
  • Conflict resolution
  • Customer service
  • Processing orders

Affiliations

  • Member in The Wildlife Society

Certification

  • Animal Science
  • Food Science

Job Shadow

  • Job shadow at DOW Operations in Louisville,KY in July 2023
  • Spent a day shadowing chemistry lab technicians
  • Saw the ends and outs of daily tasks

Timeline

Campus Retail Associate

Campus Bookstore
08.2024 - 08.2024

Customer Service Cashier

JCPenney
03.2022 - Current

Retail Sales Associate

Cracker Barrel
08.2021 - 03.2022

Bachelor of Science - Biology With A Concentration in Zoology And Wildli

Ball State University

High School Diploma -

Seymour Senior High School

Certificate - Animal And Food Science

Ivy Tech Community College of Indiana

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Kaylynn Linville