Kaylynn Reed
Cordova,TN
Summary
Results-driven store manager with a proven track record in customer relations, sales growth, and inventory control. Skilled in optimizing operations to increase revenue and reduce costs, with a strong background in managing budgets, and achieving strategic goals. Self-taught in medical billing and coding, with proficiency in ICD-10, CPT, and HCPCS systems, along with a solid understanding of healthcare documentation and claims processing. Eager to leverage both operational leadership and newly acquired medical coding expertise to contribute value in a dynamic professional setting.
Overview
5
5
years of professional experience
Work History
Store Manager
Exotic Clouds
Horn Lake , MS
07.2024 - 03.2025
- Created visually compelling merchandising setups for targeted product sales.
- Utilized problem-solving skills, developing lasting connections with clients.
- Monitored inventory levels and placed orders to restock shelves.
- Formulated strategies to penetrate new markets and boost sales.
- Analyzed financial statements to evaluate productivity.
Kings Hookah
Assistant Manger
Southaven, MS
04.2023 - 07.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
Customer Service Representative
Papa John's Pizza
Hernando, MS
04.2020 - 04.2022
- Acknowledged by leadership for consistently providing excellent customer support.
- Ensured expertise was up-to-date via advanced training.
- Partnered with colleagues to ensure timely achievement of project goals.
- Handled difficult customer situations by maintaining a positive and courteous attitude.
- Answered customer inquiries via phone, email, and chat.
Education
High School Diploma -
Hernando High School
Hernando, MS05-2022
Skills
- Visual merchandising
- Inventory management
- Sales strategy
- Financial analysis
- Customer service
- Cash management
- Performance reviews
- Store operations
- Employee training
- Medical billing
- Medical terminology
- Medical Coding
- HIPPA guidelines
- ICD-10
- AAPC
- Proficient in Microsoft Programs
References
References available upon request.
Timeline
Store Manager
Exotic Clouds
07.2024 - 03.2025
Kings Hookah
Assistant Manger
04.2023 - 07.2024
Customer Service Representative
Papa John's Pizza
04.2020 - 04.2022
High School Diploma -
Hernando High School