Kaymarie Novak
Account Manager
Albany,OR
Summary
Accomplished professional with a proven track record , enhancing client satisfaction and boosting account profitability through strategic account management and effective client relationship management. Skilled in financial reporting and fostering team growth, demonstrated success in driving revenue growth and operational efficiency.
Overview
25
25
years of professional experience
Work History
Accounts Manager
Summit Cleaning & Restoration
03.2022 - 10.2024
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
- Strengthened relationships with key clients, leading to increased repeat business.
- Maximized revenue through strategic upselling of products or services to existing clients.
- Conducted regular account reviews with clients, providing valuable insights into performance metrics and recommending actions for improvement.
- Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.
- Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
- Collaborated with sales teams to identify new opportunities, driving revenue growth.
Director of Education
Oregon State Credit Union
08.2021 - 03.2022
- Strengthened curriculum design by collaborating with industry experts and implementing innovative teaching methodologies.
- Oversaw development and implementation of quality educational programs.
- Developed engaging and effective curricula for students preK- Adult
- Built rapport with young clients and families using tailored emails and newsletters.
- Managed, scored, and completed detailed reports on effectiveness of financial education curricula designed for incarcerated adult students in Oregon Correctional facilities.
- Publicized, Managed, Evaluated, and Awarded Grants to Educational professionals based on structured and specified criteria that was created for this biannual event.
- Evaluated and prepared detailed quarterly reports on the educational outcomes and populations involved in the various programs throughout the year.
- Helped evaluate a new online resource to be used as part of the company website for use by rural public school districts as part of a state qualified financial and mathematical curriculum option
- Created and implemented a printable and downloadable curriculum and resources for an online marketing and educational campaign for students and parents.
General Manager
Novak's Hungarian Restaurant
10.2006 - 07.2021
- Managed budget implementations, employee reviews, training, schedules, and daily, monthly, quarterly and yearly reports..
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Created, implemented and managed a social media campaign that increased customer counts and revenue.
Public School Teacher
Jefferson School District 14j
08.1999 - 06.2006
- Enhanced student comprehension by utilizing various teaching strategies and adapting lesson plans to suit individual needs.
- Served as an advisor for school clubs or committees, promoting leadership skills and fostering teamwork among students.
- Assessed student performance using various evaluation methods, identifying areas for improvement and adjusting instruction accordingly.
- Organized field trips and extracurricular activities that provided real-world context for classroom lessons, enhancing students'' understanding of course material.
- Implemented data-driven instruction to monitor student progress regularly and adjust teaching methods for maximum effectiveness.
- Contributed to the continuous improvement of the school culture by participating in faculty meetings, serving on committees, and sharing innovative ideas for enhancing the overall educational experience of students.
- Participated in professional development opportunities to stay current on best practices in education and improve teaching skills consistently.
- Boosted student engagement with interactive activities, group projects, and hands-on learning experiences.
- Created and developed lesson plans to meet students' academic needs.
- Developed and implemented classroom routines to address varying student needs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Fostered student curiosity and interest through creative hands-on activities.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Adapted teaching methods and materials to meet students' varying needs.
Education
Master of Arts - Health Education
Oregon State University
Corvallis, ORBachelor of Science - Health And Human Performance: Athletic Training
George Fox University
Newberg, ORSkills
Account Management
AP and AR management
Month-end reporting
Account Reconciliation
Financial reports
Payment Processing
System improvements
Documentation And Reporting
Performance Evaluations
Client Relationship Management
Marketing
Customer Relationship Management (CRM)
Schedule Management
Timeline
Accounts Manager
Summit Cleaning & Restoration
03.2022 - 10.2024
Director of Education
Oregon State Credit Union
08.2021 - 03.2022
General Manager
Novak's Hungarian Restaurant
10.2006 - 07.2021
Public School Teacher
Jefferson School District 14j
08.1999 - 06.2006
Master of Arts - Health Education
Oregon State University
Bachelor of Science - Health And Human Performance: Athletic Training
George Fox University
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