Sebastian Genie

• Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Mentor and train teams, enhancing closing rates and client satisfaction.
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• Oversaw daily sales performance and coordinated with ownership to set targets and KPIs.
• Designed sales strategies that increased market penetration in competitive areas.
• Strengthened coordination between canvassing, marketing, and sales departments, boosting efficiency.
• Negotiated contracts and cultivated long-term client relationships.

Sales & Operations Manager
2021 – 2022
(Promotion)

• Managed operations including staff scheduling, inventory, and logistics.
• Coordinated client appointments and communications across multiple channels.
• Trained and supervised crews, ensuring quality standards and client satisfaction.
• Supported business growth by implementing process improvements.

Sales Coordinator
2020 – 2021
(Promotion)

• Assisted sales team in lead generation and client follow-up.
• Managed scheduling between employees and clients.
• Provided operational support including materials, deliveries, and reporting.

Sales Representative
2019 – 2020

• Met and exceeded individual sales targets.
• Delivered excellent customer service and built long-term relationships.
• Represented the airline in promoting services and upselling products.