Kayon Christopher Mills

• Assisted clients in identifying properties that meet their needs and preferences.
• Conducted market research to provide clients with up-to-date property information.
• Coordinated property showings and open houses, ensuring a seamless experience for clients.
• Developed marketing materials to promote listings across various platforms.

• Managed tenant relations, addressing concerns and ensuring high satisfaction levels for Residential Properties as well as Short Term Rentals.
• Maintained a Guest/Tenant satisfaction rating of 4.7/5 stars on Airbnb rentals. www.airbnb.com/users/26052187/listings
• Oversaw property maintenance and operation teams, coordinating repairs with contractors and venders for timely resolutions.
• Developed and implemented leasing strategies to maximize occupancy rates across properties.
• Conducted regular property inspections, identifying areas for improvement and preventive maintenance needs.

• Directed operational strategy to enhance fleet utilization and optimize rental processes.
• Streamlined customer service protocols, resulting in improved client satisfaction ratings.
• Oversaw budgeting and financial planning initiatives, ensuring alignment with strategic goals.
• Implemented training programs for staff, enhancing team productivity and performance standards.

Military leadership and management

• Directed and oversaw all aspects of Company organizational operations, including strategic planning, budgeting, fundraising, and program development
• Led a team of of over one hundred (100) members in executing the organization's mission and vision while ensuring adherence to policies and procedures
• Established partnerships with key stakeholders, government agencies, and community organizations to advance the organization's objectives
• Managed financial resources effectively by creating budgets, monitoring expenses, and identifying cost-saving opportunities