Kaysha Palmer
Nashville
Summary
Dynamic professional with extensive experience at Walmart Stores, INC, excelling in claims supervision and asset protection. Proven track record in enhancing operational efficiency through effective coaching and regulatory compliance. Skilled in loss prevention and conflict resolution, fostering a culture of safety and teamwork while driving process improvements.
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
29
29
years of professional experience
Work History
Asset Protection Team Lead
Walmart Stores, INC
2022.06 - Current
- Assisted team members in daily operations and task execution.
- Learned and applied company policies to ensure compliance and safety.
- Supported project coordination by organizing resources and schedules.
- Contributed to team meetings, providing insights on workflow improvements.
- Trained new team members by relaying information on company procedures and safety requirements.
- Adapted quickly to new tools and technologies for operational efficiency.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Assisted in recruitment to build team of top performers.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
Claims Supervisor
Walmart Stores, INC
2013.01 - 2022.06
- Supervised claims processing team, ensuring compliance with industry standards and company policies.
- Mentored junior staff on effective claims resolution techniques, enhancing team performance and customer satisfaction.
- Analyzed claim trends to identify areas for process improvement, leading to operational efficiencies.
- Developed training programs for new hires, facilitating knowledge transfer and reducing onboarding time.
- Implemented quality assurance measures that improved accuracy in claims assessments and reduced errors.
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Conducted regular audits of claim files, ensuring compliance with company policies and industry regulations.
Safety Clerk
Walmart Transportation, LLC
1996.08 - 2013.01
- Ensured compliance with safety regulations and company policies through regular audits and inspections.
- Maintained accurate records of safety incidents, training sessions, and compliance documentation.
- Assisted in developing safety protocols and procedures to enhance workplace safety standards.
- Collaborated with team members to conduct risk assessments and implement preventive measures.
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Loss prevention
- Safety processes and procedures
- Workplace safety
- Regulatory compliance
- Invoice verification
Timeline
Asset Protection Team Lead
Walmart Stores, INC
2022.06 - Current
Claims Supervisor
Walmart Stores, INC
2013.01 - 2022.06
Safety Clerk
Walmart Transportation, LLC
1996.08 - 2013.01