
Skilled healthcare professional with 8 years of experience aiming to provide high-quality customer service satisfaction through compassion and empathetic communication. Experience using computer systems Genesis and EPIC. Value working with team-oriented colleagues that express unswerving leadership and collaboration. Utilize continuous learning and constructive feedback to enhance critical thinking and problem-solving skills to achieve maximized patient customer service. Currently in the finishing process to move to Los Fresnos, TX from Central Texas area permanently (aim to be completed in approx. 3 weeks).
Patient Customer Service
Empathetic Communication
Critical Thinking
Collaboration
Versatile
Constructive Feedback
American Heart Association
Introduction to Incident Command System
Incident Command System for Initial Response
An Introduction to the National Incident Management System