Kayson Sturge
Alexandria,Va
Summary
Dynamic Property Manager with a robust background in real estate. Celebrated for strong communication and problem-solving expertise, equipped with comprehensive knowledge of business priorities and proficiency in crafting and executing tenant strategies that bolster customer service, streamline business operations, and foster growth.
Overview
2026
2026
years of professional experience
Work History
General Manager
BH Management
2023 - Current
- Developed high-performing onsite team of 16, consistently surpassing KPI metrics and profitability goals.
- Oversaw operations for luxury community with 520 units and seven retail storefronts.
- Managed budget processes, emphasizing forecasting accuracy and NOI improvements.
- Directed resident retention programs, addressing escalations to improve satisfaction scores.
- Supervised maintenance activities, achieving turn-time targets through effective scheduling.
- Negotiated vendor contracts to optimize service delivery and cost efficiency.
- Ensured adherence to fair housing standards, safety codes, and corporate compliance requirements.
- Implemented outreach marketing strategies and community events to enhance traffic conversions.
Property Manager
Sage Ventures
12.2020 - 2023
- Motivated, engaged, and coached a team of 12 specialists to market, lease, and operate at levels effectively.
- Responsible for the management of a Class A community, 433 units and 3 retail spaces.
- Scheduled and supervised maintenance, daily operations, and projects, including renewals, and vacant inspections, while ensuring inventory expectations are met.
- Managed the physical and financial performance of the property in accordance with the established budget.
- Reduced budget expenses by 15%.
- Spearheaded development and roll-out of an innovative marketing campaign that maximized portfolio asset performance.
- Successfully coordinated the execution of multiple high-value property buildouts and upgrades to enhance marketability and position of assets.
Assistant Property Manager III
Ross Companies
09.2019 - 12.2020
- Oversaw three multifamily properties totaling over 600 units.
- Took point on leading leasing team on day to day operations.
- Actively lowered monthly delinquency by following collection policies and working with legal counsel.
- Evaluate current business practices and recommend improvements.
- Prepare financial records to support annual audit process.
Assistant Property Manager
Trinity Property Consultants
06.2016 - 09.2019
- Provide training and guidance to new personnel after due diligence and takeover as needed throughout the country.
- Worked with renovation team and contractors to make sure projects are completed, recruit new contractors as needed.
- Developed property and leasing specialist SOP for management team.
Education
Associates - Business Administration
Northern Virginia Community College
Woodbridge, VirginiaCertified Property Manager - undefined
National Apartment Association
Alexandria, Virginia01.2023
High School Diploma - undefined
T.C. Williams High School
Alexandria, Virginia01.2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team leadership
- Staff management
- Customer relations
Accomplishments
- Winner of the PACE Awards – Best Property in its Class (2023).
- Recipient of the Distinguished Property Award (2024).
- Recognized for Best Model Unit (2023).
- Achieved Property Manager of the quarter 2021
- Decreased delinquency percentage from 28% to 3% in a 10 month time frame
Timeline
Property Manager
Sage Ventures
12.2020 - 2023
Assistant Property Manager III
Ross Companies
09.2019 - 12.2020
Assistant Property Manager
Trinity Property Consultants
06.2016 - 09.2019
Associates - Business Administration
Northern Virginia Community College
Certified Property Manager - undefined
National Apartment Association
High School Diploma - undefined
T.C. Williams High School
General Manager
BH Management
2023 - Current
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