Open To Work
Kaytelyn Blankenship
Project Management
Elizabethton,TN
Work Preference
Summary
Seasoned Senior Project Manager with relevant experience in coordinating large-scale projects, managing diverse teams, and driving overall project success. Strong in initiating and planning stages of project management, leveraging strong communication and negotiation skills to manage stakeholder expectations. Have consistently made significant impacts by ensuring timely delivery of projects without compromising quality standards. Display leadership qualities and decision-making abilities that foster team collaboration and efficient problem resolution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr Project Manager
Dragonfly Health
05.2023 - Current
- Manage all aspects of project lifecycle from initiation through completion, ensuring delivery on time, within scope.
- Design, communicate, and implement operational plans while monitoring progress and performance against established project plans.
- Identify, develop, and coordinate internal and external resources, including third-party vendors and contractors, to ensure project success.
- Prepare and maintain project schedules, budgets, forecasts, and status reports to communicate progress and performance to stakeholders.
- Lead cross-functional collaboration and communicate with operational teams to secure necessary contributions and resources.
- Conduct project meetings and prepare comprehensive reports to communicate project status, risks, and performance metrics.
- Set priorities, allocate tasks, and coordinate project staff to meet project milestones and deliverables.
- Exercise independent judgment and decision-making to resolve moderately complex to complex project issues.
- Utilize project management methodologies, including Waterfall, and apply workflow analysis to improve efficiency and accuracy.
- Foster teamwork, communication, and accountability across diverse stakeholders to achieve strategic objectives.
- Led cross-functional teams to execute complex healthcare projects efficiently.
- Developed project plans and timelines to ensure timely delivery of initiatives.
- Facilitated regular meetings to communicate project updates and gather feedback.
- Identified risks and implemented mitigation strategies throughout project lifecycles.
- Collaborated with stakeholders to align project goals with organizational objectives.
- Enhanced workflows by integrating innovative solutions into project execution processes.
- Delivered high level of service to clients to extend relationship and encourage further projects.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
- Maintained up-to-date records for all current and past projects.
- Outlined work plans, assessed resources and determined timelines for projects.
- Reviewed final results of each project before delivery.
- Provided training sessions to staff on new processes or systems related to projects.
- Successfully managed relationships with all stakeholders.
- Coordinated with stakeholders to define project scope, objectives and deliverables.
Sr. Analyst, Project Management
CVS Health – Aetna
10.2022 - 05.2023
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on-time, within scope.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure resource availability and allocation.
- Develop a detailed project plan to monitor and track progress.
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
- Measure project performance using appropriate tools and techniques.
- Report and escalate to management as needed.
- Perform risk management to minimize project risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Develop comprehensive project plans in Smartsheet to be shared with clients as well as other staff members.
- Use and continually develop leadership skills.
- Develop spreadsheets, diagrams, and process maps to document needs.
Associate Implementation Project Manager
UnitedHealth Group - Optum Hospice Pharmacy Services
01.2018 - 10.2022
- Responsible for the coordination and completion of projects across various functional areas.
- Ensure that project scope, requirements and approvals comply with current governance guidelines and methodology.
- Ensure that all project dependencies/linkages are identified (e.g., hardware, software/SaaS, licensing, timelines, regulatory due dates, contracts/NDAs, cross-project dependencies, implementation timelines).
- Raise awareness of any misalignment or misunderstanding of project scope and objectives with applicable stakeholders.
- Present to management on a weekly basis the status of ongoing projects, project cycle, expected results and explain any deviations from planned schedule.
- Work with sales and management to establish a client specific implementation plan.
- Review the specifics of the sale to ascertain client needs and implementation approach.
- Facilitate executive level meetings to include input for weekly and/or monthly status reports.
- Facilitate a series of client meetings to address plan design, operational structure and administrative issues.
- Prepare an implementation plan in Smartsheet for the client that documents all parts of an implementation: schedule / project plan, decisions, development of meeting agendas, communication plan and issue tracking.
Sr. Project Coordinator
UnitedHealth Group - Optum Hospice Pharmacy Services
10.2019 - 03.2022
- Responsible for the coordination and completion of projects across various functional areas.
- Provides subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques.
- Facilitate presentations to management on project updates, project cycle, and expected results. Ensures projects are completed on time and in scope.
- Lead or contribute to the development of program or project scope statements, in consultation with applicable stakeholders (e.g., program/project charter, Statement of Work, Business Vision Document).
- Ensure that all impacted areas are identified, and that appropriate resources are engaged to participate in the scope definition process.
- Monitor scope requirements and identify scope-related gaps and issues.
Clinical Administrative Coordinator
UnitedHealth Group - Unitedhealth care clinical services
01.2018 - 10.2019
Education
Bachelor of Science - Public Health
East Tennessee State University
Johnson City, TNSkills
- Project management
- Resource allocation
- Project scheduling
- Workflow analysis
- Cross-functional collaboration
- Communication strategies
- Stakeholder engagement
- Team leadership
- Time management
- Problem solving
- Attention to detail
- Critical thinking
- Project planning
- Meeting participation
- Requirements gathering
- Project plan development
- Documentation management
- Client relations
- Agile methodology
- Meeting facilitation
- Scope management
- Multi-project management
- KPI tracking
- Professionalism
- Detail-oriented
- Effective communication
- Analytical thinking
- Verbal and written communication
- Decision-making
- Self motivation
- Teamwork
- Professional demeanor
- Organizational skills
- Project management software
- Complex Problem-solving
Certification
- Six Sigma Lean Black Belt Professional, 28592340, Management and Strategy Institute, 2020
- Project Management Certificate, eCornell: Cornell University, 2025
Timeline
Sr Project Manager
Dragonfly Health
05.2023 - Current
Sr. Analyst, Project Management
CVS Health – Aetna
10.2022 - 05.2023
Sr. Project Coordinator
UnitedHealth Group - Optum Hospice Pharmacy Services
10.2019 - 03.2022
Associate Implementation Project Manager
UnitedHealth Group - Optum Hospice Pharmacy Services
01.2018 - 10.2022
Clinical Administrative Coordinator
UnitedHealth Group - Unitedhealth care clinical services
01.2018 - 10.2019
Bachelor of Science - Public Health
East Tennessee State University