Attentive Child Protective Investigator unafraid of working hard and striving to find the best solutions for at-risk children. Committed to ensuring both the protection of children and appropriately conducted investigations.
Overview
13
13
years of professional experience
Work History
Child Protective Investigator IV
Texas Department Of Family Protective Services
05.2018 - Current
Improved child safety by conducting thorough investigations into allegations of abuse and neglect.
Enhanced family support systems by connecting families with appropriate resources and services.
Collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk.
Documented cases meticulously, maintaining accurate records for court proceedings and agency use.
Provided expert testimony in court hearings, contributing to informed decisions on child welfare matters.
Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
Reduced risk of harm to children by identifying safety concerns during investigative assessments.
Ensured compliance with state regulations regarding timelines for investigations, documentation, and reporting requirements.
Utilized strong interviewing skills to gather critical information from children, parents, educators, medical professionals, and law enforcement personnel.
Billing Manager
Davidson Oil Company
01.2014 - 05.2017
Increased efficiency in billing processes by implementing new software and automating routine tasks.
Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
Streamlined communication with clients by establishing clear expectations for payment terms and resolving disputes promptly.
Boosted team productivity through effective delegation of tasks, setting performance targets, and providing constructive feedback.
Assistant
State Farm
07.2011 - 01.2014
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Greeted guests in with friendliness and professionalism.
Assisted manager in all aspects of business operations.
Statewide Intake Specialist at Texas Department of Family Protective ServicesStatewide Intake Specialist at Texas Department of Family Protective Services
Child Protective Investigator at Texas Department of Family Protective ServicesChild Protective Investigator at Texas Department of Family Protective Services
Child Protective Investigator at Texas Department of Family Protective ServicesChild Protective Investigator at Texas Department of Family Protective Services
Child Protective Services Investigator at Georgia Division of Family and Children ServicesChild Protective Services Investigator at Georgia Division of Family and Children Services