Kaytlin Kelley
Fairmont,WV
Summary
Proven Office Assistant at Penn State Hazleton, adept in data entry and maintaining confidentiality, showcasing exceptional customer service and a positive attitude. Thrived in high-pressure environments, exemplifying resourceful problem-solving and time management skills. Demonstrated leadership and relationship-building abilities as a Camp Counselor, enhancing camper experiences and fostering a supportive team environment.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Office Assistant
Penn State Hazleton
01.2024 - Current
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Waitress
Buffalo Wild Wings
01.2022 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Camp Counselor
Camp Ara
06.2020 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
Education
Bachelor of Science - Psychology
Penn State Hazleton
Hazleton, PA05-2027
High School Diploma -
East Fairmont High School
Fairmont, WV05-2023
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Dedicated team player
- Resourceful
- Prioritizing work
- Scheduling
- Relationship building
Accomplishments
Graduated with highest honors
Currently playing collegiate volleyball
Graduated high school with a 4.0 GPA
Now I have 3.7 GPA at Penn State Hazleton
Graduated with Highest Honors
Throughout the four years in high school, I prioritized my school work, and always put it first.
Timeline
Office Assistant
Penn State Hazleton
01.2024 - Current
Waitress
Buffalo Wild Wings
01.2022 - 08.2024
Camp Counselor
Camp Ara
06.2020 - 08.2022
Bachelor of Science - Psychology
Penn State Hazleton
High School Diploma -
East Fairmont High School
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