Kaytlin Totten
Walmart
Hayward,WI
8
Years of experience
Dynamic leader with a proven track record at Walmart, enhancing operational efficiency through strategic planning and process improvement. Skilled in coaching and mentoring, while thriving in fast-paced work environments, I foster team motivation and accountability, achieving significant team development and growth. Adept at conflict resolution, I ensure a positive work environment while driving performance excellence.
Work History
Homelines Team Lead
6 Months- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Implemented inventory management systems, reducing waste and optimizing resource allocation.
- Analyzed sales data to identify trends, informing strategic decision-making for departmental initiatives.
- Conducted regular performance reviews, fostering employee development through constructive feedback and support.
- Collaborated with senior management to align departmental objectives with overall business strategy.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Coordinated training programs for new employees, significantly reducing learning curve and enhancing productivity.
- Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
Asset Protection Team Associate
3 Years 11 Months- Conducted routine audits of merchandise and inventory control measures.
- Assisted in training new associates on loss prevention protocols and safety procedures.
- Controlled reduction of loss inventory by protecting company assets.
- Received and inspected incoming shipments for quality compliance.
- Organized inventory storage to optimize space and accessibility.
- Operated warehouse management systems for tracking stock levels.
- Collaborated with team members to streamline receiving processes.
- Assisted in training new associates on safety protocols and procedures.
- Conducted regular audits of received merchandise for inventory accuracy.
- Maintained cleanliness and organization of receiving area to ensure efficiency.
- Communicated discrepancies in orders promptly to management for resolution.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
- Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
- Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
People Lead
2 Years- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Streamlined hiring processes, reducing time-to-fill positions through efficient candidate screening.
- Collaborated with department heads to identify staffing needs and create job descriptions.
- Conducted interviews and assessments to evaluate candidate qualifications and fit for organizational culture.
- Trained hiring managers on effective interviewing techniques and best practices in recruitment.
- Fostered relationships with external recruitment agencies to enhance candidate sourcing efforts.
- Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
- Organized career fairs and networking events to increase community visibility and attract potential candidates from various industries and backgrounds.
- Collaborated with department heads to identify staffing needs and develop customized recruitment plans tailored to each team''s requirements.
- Maintained compliance with federal, state, and local employment laws throughout the entire hiring process, minimizing legal risks faced by the organization.
- Enhanced employer branding through strategic social media campaigns, attracting wider pool of applicants.
- Developed training programs for hiring managers on effective interviewing techniques to improve selection process.
- Conducted detailed job analyses to ensure job descriptions accurately reflected roles, attracting more qualified candidates.
- Coordinated scheduling activities to optimize staff availability and resource allocation.
- Managed communication between departments to ensure alignment on project timelines and deliverables.
- Reviewed schedules regularly to identify conflicts and propose corrective actions promptly.
- Collaborated with management to forecast staffing needs based on upcoming projects and deadlines.
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
- Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
- Anticipated future scheduling needs based on company growth projections, ensuring adequate staffing levels were maintained at all times.
Entertainment Team Associate
2 Years- Streamlined inventory management processes to enhance stock accuracy and availability.
- Trained new associates on operational procedures and safety protocols to ensure compliance.
- Coordinated daily activities among team members to optimize workflow efficiency.
- Monitored merchandise levels and conducted audits to minimize shrinkage losses.
Education
High School Diploma
Skills
Attention to detail
Conflict resolution
Coaching and mentoring
Performance monitoring
Performance improvement
Workplace safety
Process improvement
Complaint resolution
Operations management
Influencing skills
Employee training
Strategic planning
Workflow management
Problem-solving
Teamwork and collaboration
Team motivation
Accomplishments
Associate of the month - June
Certification
- Certified Machine Operator Trainer, Walmart - June 2018 to current
- Certified Forklift Operator, Walmart - April 2018 to current
- Certified Walkie Stacker Operator, Walmart - April 2018 to current
- Certified Electric Pallet Jack Operator, Walmart - April 2018 to current
- Certified Scissor Lift Operator, Walmart - April 2018 to current
Timeline
Homelines Team Lead
Walmart
03.2026 - CurrentRead More
Asset Protection Team Associate
Walmart
04.2022 - 03.2026Read More
People Lead
Walmart
04.2020 - 04.2022Read More
Entertainment Team Associate
Walmart
04.2018 - 04.2020Read More
Spooner High School
High School Diploma
Read More