Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Parkview
08.2022 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Barista
Brewha
11.2021 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Customer Service Associate
Dairy Queen
02.2021 - 10.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Maintained a high level of product knowledge, providing accurate information to customers.