Kaytlynn Cunanan
Henderson,NV
Summary
Dynamic operations manager with a proven track record at Raising Cane's Restaurants, excelling in team leadership and customer service. Enhanced customer satisfaction through effective problem-solving and communication, while consistently meeting financial targets. Skilled in operations management, ensuring high-quality service delivery and a safe work environment.
Overview
7
7
years of professional experience
Work History
Manager
Raising Cane's Restaurants
07.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager of Operations
Sonic Drive In
06.2018 - 07.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Education
Foothill Highschool
Henderson, NV05-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Goal setting
- Operations management
- Customer relationship management (CRM)
Timeline
Manager
Raising Cane's Restaurants
07.2022 - Current
Manager of Operations
Sonic Drive In
06.2018 - 07.2022
Foothill Highschool
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