Summary
Overview
Work History
Skills
Timeline
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Kayvon Tebyani

Calabasas

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

U-Haul
Agoura
05.2024 - Current
  • Administered reservation operations, handled vehicle and accessory logistics, and contacted customers to verify reservations and returns.
  • Executed store opening and closing processes, daily monetary evaluations for efficient store openings, and accurate bank deposits
  • Monitored and updated understanding of multiple vehicle and service price structures involving propane, vehicle daily rates, mileage charges, new sales items, and other relevant details.
  • Maintained in-store product displays, restocked shelves upon identifying low inventory levels when available.

Account Manager

HSO Executives
Ventura
11.2023 - 02.2024
  • Full-Time Account Manager : sales agency hired by Frontier Fiber Optics.
  • Executed lead-to-lead door knocking, informing prospective customers about existing services (internet, landline, cable) and methods to enhance offerings while decreasing monthly expenses.
  • Analyzed multiple service options for cable, internet, and landline pricing to deliver optimal service combinations
  • Addressed service and scamming concerns by showcasing previously completed customer service applications as examples alongside validated customer internet speed tests.

Kitchen Assistant

Domino's
Calabasas
04.2023 - 11.2023
  • Part-time kitchen and order fulfillment.
  • Conducted regular checks on ingredients to facilitate timely restocking and quality assurance.
  • Performed accurate order confirmations to uphold service excellence during peak periods, and adapted swiftly to urgent demands, ensuring efficiency in managing rush orders.
  • Maintained organization and cleanliness of kitchen to ensure compliance with sanitation standards.

Online Producer and Delivery (OPD)

Walmart Supercenter
Littleton
01.2022 - 05.2022
  • Processed and collected online customer orders as they were received.
  • Required excellent time management skills to reach hourly / daily productivity goals.
  • Attention to detail was imperative for accuracy of order fulfillment to ensure customer satisfaction.
  • Coordinated multiple order management with strong multitasking skills, while also providing excellent customer service to in-store clients requesting assistance.
  • Was offered a potential management position, declined due to prior decision to move to California.

Kitchen Assistant / Dishwasher

Waterton Tavern
Littleton
06.2018 - 12.2021
  • Seasonal employee for over 3 years.
  • Hired as dishwasher, trained in other areas of food prep. kitchen responsibilities.
  • Required patience to work under pressure during the busiest rush hours of the restaurant, and to ensure the chefs and servers had exactly what they needed to be avail.
  • Kitchen cleanliness and organization was always required.
  • I was flexible in all areas in kitchen and assisted the front-of-house during slow periods to help clean and or prep tables and condiments.

Skills

  • Type 65 words per minute
  • Punctuality and reliability
  • Multitasking and organization
  • Data entry
  • Customer service
  • Merchandise upselling
  • MS Word
  • Google Sheets
  • Excel
  • Power Point
  • Zoom
  • Discord
  • Clip Studio Paint

Timeline

Customer Service Representative

U-Haul
05.2024 - Current

Account Manager

HSO Executives
11.2023 - 02.2024

Kitchen Assistant

Domino's
04.2023 - 11.2023

Online Producer and Delivery (OPD)

Walmart Supercenter
01.2022 - 05.2022

Kitchen Assistant / Dishwasher

Waterton Tavern
06.2018 - 12.2021

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Kayvon Tebyani