Summary
Overview
Work History
Education
Skills
Volunteer Experience
Awards
Timeline
Generic

Kazi Farhana Amin

Lake Worth,FL

Summary

Professional with experience in billing and account management. Skilled in handling complex billing issues, ensuring accuracy, and meeting deadlines. Strong focus on team collaboration and adaptability to changing needs. Reliable communicator and problem-solver with proficiency in billing software, customer service, and financial reconciliation. Prepared to deliver results and contribute effectively in fast-paced environment.

Overview

10
10
years of professional experience

Work History

FGP Billing Representative II

NYU Langone Health
04.2022 - Current
  • Handle issues with medical claims, appeal denied claims with payers for payment.
  • Utilize insurance portals and websites for claim status.
  • Perform appropriate follow up with payers on unpaid claims within the standard billing cycle time frame.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Experienced working on EPIC software system
  • Experienced on working unlisted codes, modifier 22 and commercial denials.
  • Analyze and research medical records; optimize coding strategies to correct intermediate coding issues to ensure reimbursement.
  • Close out claims to bill patient. Contact patient for correct insurance information or to update coordination of benefits when necessary.

Sales Associate (part-time)

Dollar Tree
12.2014 - 05.2023
  • Greet customers and offer assistance
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
  • Assists with inventory, including receiving and stocking merchandise
  • Answer phone call and responds to customers' questions
  • Directs customers by escorting them to racks and counters

Insurance Verification Specialist

Glutality Health Management
06.2021 - 04.2022
  • Experience in running and reviewing Eligibility & Benefits
  • Ensure patient's medical information is accurate and up to date
  • Input patient demographic and insurance information into computer system
  • Prepare and submit billing data and medical claims to insurance company
  • Experience in collecting and reviewing referrals and pre-authorizations
  • Solid understanding of the difference between HMO, PPO, Medicare Advantage Plans and in & out of network benefits

Data Entry Specialist

Glutality Health Management
03.2021 - 06.2021
  • Enter patient data into CRM and making corrections as necessary
  • Perform duties related to enrolling, dis-enrolling, verifying and maintaining membership files through assigned software's
  • Organize and file shipment information for records keeping using Microsoft Excel and Outlook
  • Approve refill request and submitting daily counts for KPI report
  • Responsible for mailing, filing and managing departmental records and documents

Administrative Assistant

Optimum RTS
01.2021 - 03.2021
  • Assist office manager with paperwork
  • Screen resumes, schedule interviews with potential candidates
  • Calling and completing candidate's references
  • Enter candidates information on CRM
  • Assemble application package, explaining paperwork to candidates, ensuring all paperwork is complete

Customer Service Representative

LogistiCare Solutions Inc
08.2020 - 01.2021
  • Take or respond to phone calls promptly to establish or confirm appointments
  • Responsible for entering data into various electronic systems
  • Maintaining the integrity and accuracy of Patient data
  • Verify Insurance eligibility & schedule patient for transportation reservation through different software's

Math Tutor

Palm Beach State College
08.2017 - 05.2020


  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
  • Explained math concepts in caring and encouraging environment to help students thrive and learn.

Teaching Assistant

Florida Atlantic University
02.2016 - 08.2019
  • Assisted students with their homework and prepare for the test
  • Helped students with their assignments in small groups or one-on-one sessions
  • Assisted professor to design course, grade exams and quizzes
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.

Administrative Intern

Parkside Inn Alzheimer's Assisted Living Facility
01.2018 - 05.2018
  • Administrative duties- data entry, filing, answering phone calls
  • Partaking in day-room activities with the residents
  • Providing assistance to the elderly residence and giving them company as needed
  • Assist other administrators and support staff as needed in carrying out day to day duties

Education

Masters - Health Administration

Florida Atlantic University
Boca Raton, FL
01-2023

Bachelors - Health Administration, Health Information Systems

Florida Atlantic University
Boca Raton, FL
01-2018

Skills

  • Microsoft Office Suite
  • Problem solving
  • Organizational skills
  • Customer relations skills
  • Data entry experience
  • CPR
  • Photoshop CS5
  • HIPAA
  • E-verify
  • Medical billing and coding
  • EPIC

Volunteer Experience

American Muslim Alliance of Florida- Event Organizer: 08/11 to Current. Wellington, FL

  • Record keeping and maintenance of day to day activities, Organized mass mailing through various medium- email, mail and text message

Santaluces High School, Library Assistant: 01/13- 05/13. Lantana, FL 

  • Organize library materials, re-shelve and sort returned books, Sign-in student and check-out library resources, Help students to find books and access to computer

Awards

  • CRLA (International Tutor Training Program Certificate), Florida Atlantic University, 01/17, Advanced Certified Tutor, Level I & II & III
  • Cashier of the Month, Dollar Tree
  • Certificate of completion AAPC coding course

Timeline

FGP Billing Representative II

NYU Langone Health
04.2022 - Current

Insurance Verification Specialist

Glutality Health Management
06.2021 - 04.2022

Data Entry Specialist

Glutality Health Management
03.2021 - 06.2021

Administrative Assistant

Optimum RTS
01.2021 - 03.2021

Customer Service Representative

LogistiCare Solutions Inc
08.2020 - 01.2021

Administrative Intern

Parkside Inn Alzheimer's Assisted Living Facility
01.2018 - 05.2018

Math Tutor

Palm Beach State College
08.2017 - 05.2020

Teaching Assistant

Florida Atlantic University
02.2016 - 08.2019

Sales Associate (part-time)

Dollar Tree
12.2014 - 05.2023

Masters - Health Administration

Florida Atlantic University

Bachelors - Health Administration, Health Information Systems

Florida Atlantic University
Kazi Farhana Amin