Kazjuan Pratt
Washington,DC
Summary
Dynamic retail operations leader with a proven track record driving operational excellence and service culture within luxury and high-volume fashion environments. Experienced in leading large teams, optimizing store processes, and executing visual and merchandising standards that elevate the client experience. Known for developing future leaders, supporting new store openings, and partnering with corporate teams to ensure brand standards and operational integrity.
Overview
11
11
years of professional experience
Work History
Manager, Merchandising Operations
Saks Fifth Avenue
12.2022 - Current
- Lead operational strategy and merchandising execution within a luxury retail environment, ensuring seamless support for the selling organization and elevated client experiences.
- Oversee daily operational functions supporting sales, merchandising, and store leadership teams.
- Drive execution of luxury visual merchandising standards, floor sets, and seasonal brand presentations.
- Partner with senior leadership to ensure operational efficiency across inventory flow, stock organization, and merchandising support functions.
- Travel to support additional store locations, assisting with operational initiatives and providing training and development for new managers and operations leaders.
- Lead onboarding and operational training programs to ensure consistent leadership standards across teams.
- Oversee operational staff including stock and merchandising teams to ensure efficient execution of company directives.
- Support inventory control, shipment processing, stockroom optimization, and product flow to maximize selling floor productivity.
- Ensure operational compliance, loss prevention standards, and process integrity within a luxury retail environment.
- Facilitated successful offsite events, enhancing brand visibility through jewelry showcases, fashion shows, and tailored private events for high-profile clients.
Store Manager
AKIRA
07.2021 - 12.2022
- Directed full store operations for a high-volume fashion retailer, driving sales performance while maintaining brand presentation and operational excellence.
- Led recruitment, training, and development of high-performing sales teams.
- Managed daily store operations including scheduling, payroll management, and performance metrics.
- Drove revenue growth through strategic sales leadership and client engagement.
- Maintained visual merchandising standards aligned with brand direction.
- Developed future leaders and assistant managers through ongoing coaching and performance development.
- Ensured operational compliance, inventory accuracy, and stockroom organization.
- Created and participated in social media content and brand campaigns highlighting new collections, styling, and in-store experiences to drive customer engagement and traffic.
Assistant Manager
ALDO
08.2019 - 07.2021
- Supported store leadership in managing daily operations within a fast-paced fashion retail environment.
- Recruited, trained, and coached associates to drive sales and client engagement.
- Executed corporate visual merchandising standards and seasonal floor sets.
- Managed inventory processes, shipment execution, and stockroom operations.
- Ensured exceptional client service while maintaining strong operational discipline.
Department Manager
ZARA
06.2016 - 08.2019
- Managed departmental operations within a high-volume global fashion retailer.
- Oversaw team hiring, training, and scheduling while ensuring strong sales performance.
- Executed corporate visual merchandising directives and merchandising rotations.
- Maintained inventory accuracy, stockroom organization, and operational efficiency.
- Coached associates on service standards and product knowledge.
Assistant Manager
Wet Seal
11.2014 - 03.2016
- Assisted in leading one of the district's top-performing locations.
- Supervised and developed a team of 10–15 associates.
- Managed visual merchandising including windows, mannequins, and floor presentation.
- Tracked KPIs, payroll, and operational performance metrics.
Education
Bachelor of Arts - Fashion Design & Product Development
Academy of Art University
05.2028
High School Diploma -
Suitland High School
Skills
- Luxury Retail Operations
- Store Leadership & Team Development
- Visual Merchandising Execution
- Operational Strategy
- Inventory & Product Flow Management
- Leadership Training & Development
- Client Experience & Service Culture
- Sales Performance & KPI Management
- Staffing, Payroll & Scheduling
- Microsoft Office Suite
Timeline
Manager, Merchandising Operations
Saks Fifth Avenue
12.2022 - Current
Store Manager
AKIRA
07.2021 - 12.2022
Assistant Manager
ALDO
08.2019 - 07.2021
Department Manager
ZARA
06.2016 - 08.2019
Assistant Manager
Wet Seal
11.2014 - 03.2016
Bachelor of Arts - Fashion Design & Product Development
Academy of Art University
High School Diploma -
Suitland High School