Kazmira Prater
Support Staff
Wasilla,AK
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level sterilization technician/ dental assistant position to help launch career while achieving company goals. Reliable and dedicated when working alone or as part of team.
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Devoted to showing attentive listening to others and communicating with respect and confidence in the validity of information.
Overview
5
5
years of professional experience
Work History
Support Staff Member
Everett’s at Mat-Su Resort
Wasilla, AK
02.2024 - Current
- Provided technical support to customers via phone, email and chat, Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Collecting information from guests to book hotel lodging for the appropriate time and preferences to the guest.
- Recording pertinent details for merchant and guest receipts and sending updated invoices upon processing and request.
- Maintaining company equipment and distributing important equipment to staff (iPads and e-checkbooks)
- Adjusting POS systems to ensure that the order is understood accurately by team members and guest is charged correctly.
- Delegate tasks to other support staff, assign servers and bussers to daily sections and event layouts, also entering the assignments into floor layout system
- Assisting with any position during high guest capacity (includes clear dishes for maximum table space availability for guests, taking server station dishes to dish pit, refilling sanitation buckets, taking food/drink/alcohol to correct guest, filling beer orders, polishing glass/silverware and stocking stations)
Server
Tailgaters
Wasilla, AK
08.2023 - 02.2024
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hostess
Evangelos
Wasilla, AK
05.2023 - 08.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Complied with food safety and food hygiene regulations to safeguard public health.
Assistant Manager
Riptide Building Maintenance
Petersburg, AK
05.2022 - 07.2022
- Identified appropriate spotting agents to use on persistent stains.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Cared for vehicle interiors, seats and flooring.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Applied adhesive substances to properly secure flooring and support longevity.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Recorded measurements and devised plans to match installation specifications.
Stewardess
Alaska Marine Highway System, State Of Alaska
Ketchikan, AK
06.2019 - 09.2021
- Assisted passengers in locating service desks, directing guests to passenger-accessible outdoor decks and handicapable routes as well as providing general information about the marine vessel and the route of the trip.
- Prepared and delegated team members to areas with listed rooms needing to be sanitized, stocked, and reset according to passengers boarding and off-boarding schedules, completing promptly and efficiently, assisting other teams as needed to meet goals.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones in public and crew areas.
- Kept up-to-date records of jobs and set next date of service.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Education
High School Diploma -
Revilla HighSchool
Ketchikan, AK08-2017
Skills
- Adaptable; very open to criticism and correction
- Consistent time management to meet clock-in/out assignments and mindful communication to ensure management is aware of availability and possible future changes
- Extremely motivated to support team goal accomplishments, improve morale and general confidence in our team as a whole
- Energized willingness to comply with workplace safety protocols, health/sanitation requirements and uniform standards
- Rational problem solving skills and strategies are applied for every task
- Respectful and thorough communication with others to display integrity and professionalism in representation of the company (applicable but not limited to: customers, guests, management, or peers)
- First Aid Training
- Knowledgeable in POS systems, Exel, and Microsoft
Timeline
Support Staff Member
Everett’s at Mat-Su Resort
02.2024 - Current
Server
Tailgaters
08.2023 - 02.2024
Hostess
Evangelos
05.2023 - 08.2023
Assistant Manager
Riptide Building Maintenance
05.2022 - 07.2022
Stewardess
Alaska Marine Highway System, State Of Alaska
06.2019 - 09.2021
High School Diploma -
Revilla HighSchool
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