Katherine Bentley
She/Her
Summary
Seeking a full-time position in healthcare that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Mental Health Technician
Brightwell Behavioral Health
East Lansing, United States
10.2023 - Current
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Clerical Assistant
Michigan State University
East Lansing, MI
08.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Uber
Driver
East Lansing, MI
08.2021 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Coordinated efficient routes to avoid delays and optimize schedules.
Server/ Bartender/ Trainer
Sparrow Michigan Athletic Club
East Lansing, MI
04.2018 - 12.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Manager
Buffalo Wild Wings
East Lansing, MI
09.2016 - 05.2017
- Gained exposure to managing a large scale operation that included alcohol service
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
General Manager
Grand Traverse Pie Company
Okemos, E. Lansing, MI
01.2011 - 08.2016
- Gained diverse skills such as; Inventory Control, Cost Management, Human
- Resource Management, P.O.S
- Programs, Catering & Wholesale Accounts, Various
- Administrative & Accounting.
Rental Sales Agent
Avis Budget Rent-A-Car
Lansing, MI
08.2006 - 08.2010
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Addressed guest complaints and resolved issues to promote satisfaction.
Education
Certified Medical Assistant
Lansing Community College
Lansing, MI 08.2023 - Current
Hospitality Management
Lansing Community College
Lansing, MI 05.2001 - 05.2006
High School Diploma -
Imlay City High School
Imlay City, MI 01.2001 - 06.2005
Certification
BLS CPR Certification
Additional Experience
- Michigan DHHS Overdose & Narcan Training- Nov. 2022
- Sparrow Surgical Lounge Volunteer- Oct. 2017
- Maribella Birth Services- Owner - 2012- Present
- Papa Pal- Senior Home Care Assistant- 2020-2021
Timeline
Mental Health Technician
Brightwell Behavioral Health
10.2023 - Current
Certified Medical Assistant
Lansing Community College
08.2023 - Current
BLS CPR Certification
08-2023
Clerical Assistant
Michigan State University
08.2023 - Current
Uber
Driver
08.2021 - Current
Server/ Bartender/ Trainer
Sparrow Michigan Athletic Club
04.2018 - 12.2020
Manager
Buffalo Wild Wings
09.2016 - 05.2017
General Manager
Grand Traverse Pie Company
01.2011 - 08.2016
Certified Nursing Assistant (Exp.)
04-2009
Rental Sales Agent
Avis Budget Rent-A-Car
08.2006 - 08.2010
ServSafe Certification
05-2005
Hospitality Management
Lansing Community College
05.2001 - 05.2006
High School Diploma -
Imlay City High School
01.2001 - 06.2005
Similar Profiles
Chelsea MinierChelsea Minier
Medical Assistant at Brightwell Behavioral HealthMedical Assistant at Brightwell Behavioral Health
ERIKA JONESERIKA JONES
RN at Brightwell Behavioral HospitalRN at Brightwell Behavioral Hospital
Gloria DykeGloria Dyke
Recipient Rights Officer/Administrative Assistant at Brightwell Behavioral HospitalRecipient Rights Officer/Administrative Assistant at Brightwell Behavioral Hospital
Julie ParkerJulie Parker
Psych Technician / Mental Health Technician at MS State HospitalPsych Technician / Mental Health Technician at MS State Hospital
Randy StanleyRandy Stanley
Mental Health Technician/Patient Care Technician at St. Bernard Medical CenterMental Health Technician/Patient Care Technician at St. Bernard Medical Center