Summary
Overview
Work History
Education
Skills
Certification
Websites
Affiliations
Accomplishments
Timeline
Generic

KB Poindexter

Dalton,GA

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Manager

Henderson Oil / Energy Mart
Asheville, NC
07.2023 - 07.2024
  • Controlled day-to-day operations of a three million dollar per year convenience store.
  • Awarded yearly superlatives in Inventory Control Management, Cash Control Management, Retail Sales Increase, and Transaction Count.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Analyzed business performance data and forecasted business results for upper management.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Store Manager

MAPCO Mart
Dalton, GA
03.2019 - 07.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Education

Some College (No Degree) - Business Administration and Management

Dalton State College
Dalton, GA

Skills

  • Customer Service Management
  • Operations Management
  • POS Systems
  • Promotional planning
  • Budget Administration
  • Loss Prevention
  • Store Merchandising
  • Operational budgeting
  • Team Development

Certification

  • ServSafe certified

Websites

Affiliations

  • Special Olympics Volunteer
  • Youth Coach

Accomplishments

  • Worked in Restaurant Management for over twenty years, winning Manager of the Year twice.
  • Promoted to Regional Training Manager

Timeline

Store Manager

Henderson Oil / Energy Mart
07.2023 - 07.2024

Store Manager

MAPCO Mart
03.2019 - 07.2023

Some College (No Degree) - Business Administration and Management

Dalton State College

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KB Poindexter