KC. K E N E C H U K W U ALEKE
Millburn
Summary
Social services professional, well-versed in managing comprehensive programs and fostering community partnerships. Proven ability to implement strategic initiatives that enhance service delivery and community well-being. Known for collaborative leadership and adaptability to changing needs.
Overview
6
6
years of professional experience
Work History
Director OF Social Services
Urban Pathways
10.2024 - Current
- Coordinated training sessions for staff, fostering professional development and skill enhancement.
- Referred families to shelters, legal resources, and educational programs.
- Collaborated with community organizations to establish partnerships and expand service outreach.
- Monitored compliance with regulatory standards, ensuring quality of care and operational efficiency.
- Educated families and community members about domestic violence and impact on children.
- Reduced operational costs by identifying inefficiencies and implementing process improvements.
- Negotiated with service providers to secure cost-effective solutions for client needs, optimizing budget allocations.
Program Manager/Cordinator
SERV Behavioral Health System
04.2022 - 08.2024
- Oversee daily operations of residential and outpatient behavioral health programs, ensuring quality service delivery and regulatory compliance.
- Supervise clinical and direct care staff, providing training, support, and performance evaluations to promote client-centered care.
- Coordinate individualized recovery plans (IRPs), case reviews, and interdisciplinary team meetings to support client progress and stability.
- Manage audits, documentation accuracy, and Medicaid billing compliance to meet state and agency standards.
- Facilitate crisis intervention, safety planning, and behavioral assessments in collaboration with clinical teams.
- Monitor program metrics, staffing needs, and service outcomes to enhance efficiency and care quality.
- Serve as liaison between agency leadership, clients, families, and community partners to improve service coordination and referrals.
Case Manager/ Per Diem
Therapy Source
03.2021 - 12.2022
- Managed caseloads of students receiving special education and related services, ensuring timely assessments, referrals, and progress tracking.
- Coordinated service delivery between therapists, schools, families, and external providers to support IEP goals and compliance.
- Conducted intake assessments, maintained accurate records, and ensured documentation met state and district standards.
- Advocated for client needs through multidisciplinary team meetings and parent-teacher conferences.
- Monitored therapy hours, service logs, and reporting to support Medicaid billing and funding accuracy.
- Provided crisis support and behavior intervention planning in coordination with educational staff.
IT/Infrastructures Project Manager | Scrum Master
Walmart
04.2020 - 11.2022
- Led cross-functional teams to deliver enterprise infrastructure projects on schedule and within budget using Agile and Scrum methodologies.
- Managed end-to-end project lifecycles, including planning, execution, risk mitigation, and stakeholder communication.
- Facilitated daily stand-ups, sprint planning, retrospectives, and backlog grooming sessions to ensure team alignment and productivity.
- Oversaw the deployment of secure systems, hardware upgrades, and cloud-based infrastructure solutions across regional locations.
- Collaborated with developers, network engineers, and business units to align project goals with IT strategy.
- Tracked project KPIs and generated reports for senior leadership to support data-driven decision-making.
Education
Master of Science - Clinical Social work
Grand Canyon University
06-2026
Master of Science - Clinical Psychology
University of Benin
Bachelor of Science - Social work
University of Benin
Bachelor of Science - Information Technology
University of Phoenix
Skills
- Process mapping
- Community outreach
- Decision-making
- Team leadership and direction
- Budget development
- Verbal and written communication
CONTACT
- 190 Millburn Ave, Millburn Nj 07041.
- 8627661415.
- Ckaleke95@gmail.com.
COMMUNICATION
I have received Multiple awards for my outstanding communication skills, including recognition for providing exceptional client interaction and patient education counseling.
LEADERSHIP
I received the “Outstanding Student Leader Recognition for Peer-Elected Class Representative for Academic Excellence and Team Coordination.
Timeline
Director OF Social Services
Urban Pathways
10.2024 - Current
Program Manager/Cordinator
SERV Behavioral Health System
04.2022 - 08.2024
Case Manager/ Per Diem
Therapy Source
03.2021 - 12.2022
IT/Infrastructures Project Manager | Scrum Master
Walmart
04.2020 - 11.2022
Bachelor of Science - Social work
University of Benin
Bachelor of Science - Information Technology
University of Phoenix
Master of Science - Clinical Social work
Grand Canyon University
Master of Science - Clinical Psychology
University of Benin