Seslie Johnson
Darlington,SC
Summary
Astute Social Services Director. Well-versed in educating patients, coordinating treatment plans, and setting up program referrals. Demonstrated leadership with strong staff oversight and development skills. Knowledgeable about documentation, recordkeeping, and insurance requirements. Using 20+ years of experience in field to deliver exemplary patient support. Highly skilled at developing service plans addressing client barriers to success in treatment and intervention programs. Recognized for compassionate demeanor, excellent social perceptiveness, and exceeding established programmatic goals while developing new initiatives for addressing the needs of marginalized populations.
Professional in social services with strong background in program development, client advocacy, and community outreach. Known for fostering teamwork and adapting to changing needs while delivering impactful results. Expert in resource management, policy implementation, and staff supervision. Reliable, collaborative, and focused on achieving organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Social Services
Complete Care of Brackenville/Formerly Genesis Healthcare
07.2014 - 09.2025
- Responsible for a 106-bed facility consisting of long-term care residents and restorative rehabilitation patients.
- Highly involved in all aspects of case management, marketing, admissions, resident care, human resources, budgetary and regulatory compliance.
- Complete pre-admission hospital visits, psychosocial assessments, MDS+ documentation and care planning.
- Coordinate daily interdisciplinary clinical meetings to ensure continuity of patient care.
- Assist with informal counseling, care plan meetings and referring to outside agencies for personal care, community resources, hospices, etc.
- Provide supervision to the Social Services Specialists and Assistants within the facility to ensure compliance with facility policy and that job duties were performed as assigned.
- Assist Administrator to mediate and resolve issues for staff, families, and residents.
Social Service Specialist
Hillside Center/Genesis Healthcare
07.2014 - 07.2016
- Developed individual care plans for residents managing resident progress through rehabilitation.
- Coordinated access to external resources and service providers for residents preparing for discharge.
- Resolved issues identified by residents and families pertaining to service provision and living environment.
Volunteer/My Healthy Vet Program
Veterans Hospital
12.2013 - 12.2015
- Assisted veterans to register in the program.
- Conducted in-person and telephone interviews with veterans and advocates to explain and answer any questions concerning the program, benefits and related programs.
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
Social Services Specialist
Genesis Healthcare
07.2012 - 07.2014
- Assessed client needs and developed individualized service plans to address specific challenges.
- Coordinated community resources and services to enhance client access and support networks.
- Conducted comprehensive case evaluations, ensuring compliance with regulatory standards and best practices.
- Facilitated workshops and training sessions for clients on self-advocacy and resource utilization.
Discharge Planner
St Francis Hospital
11.2009 - 10.2012
- Provided individual services to culturally diverse patients being discharged from an acute care hospital.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Completed psychosocial evaluations and needs assessments.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals.
- Mandated reports to the Division of Family Services from the maternal unit.
- Provided and set up adoption meetings.
- Arranged hospice meetings and made contact to home health care agencies.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Worked with utilization review to establish prior authorization for timely discharges.
Education
MBA - Business Administration
Strayer University
Newark, DelawareBachelor of Science - Social Work
South Carolina State University
Orangeburg, South CarolinaSkills
- Multitasking Abilities
- Client needs assessments
- Patient-focused care
- Knowledge of MDS and goal setting interviews
- Medicaid statutes and regulations
- Organization and Time Management
- Multidisciplinary Team collaboration
- Hospice and Palliative care
- Culturally sensitive
- Proficient in MS Office
- Structured Decision Making (SDM) tools knowledge
- Specializing in Geriatric patient care
- Ability to foster relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets
- Knowledge of medical and psychiatric terminology
- Works effectively with patients and families experiencing medical crises, acting as an advocate and guide as they navigate
- Possess advanced ability in crisis intervention techniques, and in conducting interviews and interventions with complex and problematic clients
- Promote integration of services for clients, including behavioral health care and long-term services to enhance continuity of care
- Ability to help patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process
- Recognized by management for providing exceptional customer service
Certification
Licensed Bachelors Social Work
Timeline
Director of Social Services
Complete Care of Brackenville/Formerly Genesis Healthcare
07.2014 - 09.2025
Social Service Specialist
Hillside Center/Genesis Healthcare
07.2014 - 07.2016
Volunteer/My Healthy Vet Program
Veterans Hospital
12.2013 - 12.2015
Social Services Specialist
Genesis Healthcare
07.2012 - 07.2014
Discharge Planner
St Francis Hospital
11.2009 - 10.2012
Bachelor of Science - Social Work
South Carolina State University
MBA - Business Administration
Strayer University