Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cortez Lizette

Anaheim,CA

Summary

Dynamic social services leader with a proven track record at La Palma Nursing Center, enhancing resident well-being through innovative program development and effective case management. Skilled in assessment and evaluation, I excel in building relationships and advocating for client needs, ensuring compliance and operational efficiency in diverse healthcare settings.

Overview

28
28
years of professional experience

Work History

Director of Social Services

La Palma Nursing Center
Anaheim
02.2005 - Current
  • Developed and implemented comprehensive social service programs to enhance resident well-being.
  • Collaborated with healthcare teams to coordinate care plans for diverse resident needs.
  • Managed intake assessments to evaluate eligibility for social services and resources.

Trained staff on best practices in social services, ensuring compliance with regulations.

Coordinated and monitored case management activities, focusing on client needs and resource allocation.

Developed and implemented effective discharge plans, addressing individual patient needs and follow-up care.

Director of Social Services

Sunhealth Services
Norwalk, CA
03.2000 - 02.2004
  • Established partnerships with community organizations to expand resource availability for residents.
  • Oversaw case management processes, ensuring timely resolution of resident concerns and issues.
  • Conducted regular staff meetings to review service delivery and improve operational efficiencies.
  • Advocated for residents' rights and needs within interdisciplinary team discussions and decision-making processes.

Social Services Assistant

Emmanuel Nursing Center
Glendora, CA
04.1998 - 02.2000
  • Assisted clients in accessing community resources and services to enhance quality of life.
  • Developed individualized care plans in collaboration with multidisciplinary teams to meet client needs.
  • Facilitated communication between clients, families, and healthcare providers to ensure continuity of care.
  • Conducted assessments to identify client strengths and challenges, tailoring support accordingly.

Education

Social Services Certification Program -

Consortium For Learning And Research in Aging
Irvine, CA

Associate of Science - Nursing Education

Citrus College
Glendora, CA

High School Diploma -

Santa Catalina College
Philippines
03-1991

Skills

Assessment and evaluation

Disability support

Elder care

Motivational interviewing

Multicultural competence

Behavioral health

Client needs assessments

Written and verbal communication

Family dynamics

Client meetings

Interviewing skills

Staff oversight

Community outreach

Teamwork

Teamwork and collaboration

Problem-solving

Time management

Attention to detail

Problem-solving abilities

Multitasking

Multitasking Abilities

Reliability

Excellent communication

Organizational skills

Team collaboration

Active listening

Effective communication

Adaptability and flexibility

Decision-making

Relationship building

Team building

Task prioritization

Interpersonal skills

Analytical thinking

Conflict resolution

Goal setting

Professionalism

Interpersonal communication

Crisis intervention

Staff training

Staff supervision

Time management abilities

Continuous improvement

Adaptability

Cultural sensitivity

Case management

Languages

English
Full Professional
Tagalog
Professional Working
Kapampangan
Native or Bilingual

Timeline

Director of Social Services

La Palma Nursing Center
02.2005 - Current

Director of Social Services

Sunhealth Services
03.2000 - 02.2004

Social Services Assistant

Emmanuel Nursing Center
04.1998 - 02.2000

Social Services Certification Program -

Consortium For Learning And Research in Aging

Associate of Science - Nursing Education

Citrus College

High School Diploma -

Santa Catalina College
Cortez Lizette