Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Karina Corona-Paz

Durham,North Carolina

Summary

A responsible and reliable employee with an extensive background in customer service, specifically in food service. Strong in team collaboration, active listening, and professionalism. Can quickly learn new skills and be adaptable to stress and a fast-paced work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier and Server

Simons Says Dip This
Durham, NC
02.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services
  • Achieved higher revenue by strategically upselling specialty items
  • Utilized active recall and attentive listening skills to optimize order fulfillment
  • Successfully managed simultaneous responsibilities of processing customer transactions and accurately handling cash while fulfilling orders
  • Maintained a sanitary work environment while restocking food supplies
  • Ensured the cleanliness of the store building while actively engaging with customers

Cook, Server, and Cashier

Chick-fil-A
Durham, NC
08.2021 - 02.2023
  • Operated and knowledgeable in the use of the GrubHub ordering platform
  • Maintained cleanliness and sanitation in work environment
  • Actively participated in food safety training sessions, implementing learned practices to ensure a safe working environment
  • Demonstrated excellent customer service skills by efficiently managing multitasking orders, contributing to a highly collaborative team environment

Mentee

Paid Research Experience under DUNE
Durham, NC
06.2022 - 08.2022
  • Examined variations in the neuromuscular junction between different groups of rats, specifically comparing healthy rats to those with Pompeii's disease
  • Selected out of 98 applicants to participate in a research experience involving hands-on lab work, education on the future of neuroscience, and college readiness
  • Participated in collaborative effort with lab to showcase final poster presentation highlighting research findings, gaining valuable expertise in presentation and research abilities

Education

High School Diploma -

JD Clement Early College High School
Durham, NC
05-2023

Some College (No Degree) - Pre-Nursing

University of North Carolina At Greensboro
Greensboro, NC

Skills

  • Customer Service
  • POS Systems
  • Task Prioritization
  • Active Listening
  • Team Collaboration
  • Reliable and Responsible
  • Customer Assistance
  • Complex Problem-Solving
  • Written and verbal communication
  • Proficient in GrubHub ordering system
  • Time management skills
  • Conflict Resolution
  • Product Knowledge
  • Professionalism and Courtesy

Accomplishments

  • Employee of the Month at Chick-fil-A
  • Graduated as class Salutatorian

Languages

Spanish
Professional

Certification

  • Took training modules in food handling and safety

Timeline

Cashier and Server

Simons Says Dip This
02.2023 - Current

Mentee

Paid Research Experience under DUNE
06.2022 - 08.2022

Cook, Server, and Cashier

Chick-fil-A
08.2021 - 02.2023

High School Diploma -

JD Clement Early College High School

Some College (No Degree) - Pre-Nursing

University of North Carolina At Greensboro

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Karina Corona-Paz