Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Keagan Harbin-Bratton

Clinton,LA

Summary

Driven and reliable professional with a track record of enhancing team performance and customer satisfaction at Smoothie King. Excelled in POS system operation and decision-making, significantly contributing to store efficiency and service quality. Skilled in employee training and customer service, consistently maintaining a positive and productive work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Shift Lead

Smoothie King
09.2023 - 11.2023
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed cash and credit card transactions accurately using POS software.

Construction Assistant

Bratt Property Investments
09.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

Education

High School Diploma -

University View Academy
Baton Rouge, LA
05.2024

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service
  • Positive Attitude
  • Cash Handling

Accomplishments

Assisted in coaching for the Baton Rouge Youth Rugby Team.

Timeline

Shift Lead

Smoothie King
09.2023 - 11.2023

Construction Assistant

Bratt Property Investments
09.2022 - Current

High School Diploma -

University View Academy
Keagan Harbin-Bratton