Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keagan Mead

Grand Rapids,MI

Summary

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

15
15
years of professional experience

Work History

Lead Sales Associate + Web Development Manager

Flashpoint Firearms LLC
Grand Rapids, MI
12.2018 - Current
  • Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
  • Created and implemented sales performance reporting tactics using Salesforce and Tableau.
  • Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
  • Assisted with new business sales calls and persuaded customers to drive internet sales from a traditional brick and morter family owed store.

Cashier

D&W Fresh Market
Grand Rapids, MI
11.2016 - 12.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Restocked and organized merchandise in front lanes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Stocked, tagged and displayed merchandise as required.
  • Processed customer refunds and exchanges according to established guidelines.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Manager

Doller General
Constantine, MI
02.2018 - 11.2022
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Recruited and hired top performers to add talent and value to department.

Goodyear Tire, Contracted Through Robinsons

Trim And Flash Quality Control
Lawton, OK
06.2017 - 09.2017
  • Performed tolerance analysis to support success in high-volume tire production and manufacturing.
  • Applied project management metrics and tools in oversight of engineering and manufacturing projects.
  • Analyzed tire production: mechanical requirements to determine feasibility of design.
  • Inspected interior and exterior of the tire for cleanliness and accurately identified imperfections outside tire standards.

DJ's Landscaping

DJ's Landscape Management Inc.
Grand Rapids, MI
11.2016 - 01.2017
  • Removed snow, ice and debris from roadways after storms to clear major transportation routes.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Upheld safety standards for working in wet, cold and windy conditions.
  • Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.

Education

GED -

East Grand Rapids High School
Grand Rapids, MI

GED -

Grand Rapids Adult Education
Grand Rapids, MI
06.2015

Skills

  • Operating Procedures and Policies
  • Price Schedules
  • Budgeting and Expenditures
  • Raising Funds
  • Team Recruiting and Onboarding
  • Sales Quota Management
  • Profitability Assessments
  • Workforce Scheduling
  • Operational Records Review
  • Sales Statistics Analysis
  • Inventory Audits
  • Revenue Generation
  • Rewards Programs
  • Sales Tracking
  • Special Requests and Adaptability

Timeline

Lead Sales Associate + Web Development Manager

Flashpoint Firearms LLC
12.2018 - Current

Manager

Doller General
02.2018 - 11.2022

Goodyear Tire, Contracted Through Robinsons

Trim And Flash Quality Control
06.2017 - 09.2017

Cashier

D&W Fresh Market
11.2016 - 12.2022

DJ's Landscaping

DJ's Landscape Management Inc.
11.2016 - 01.2017

GED -

East Grand Rapids High School

GED -

Grand Rapids Adult Education

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Keagan Mead