Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keah Alexander

Manor,TX

Summary

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Austin Regional Clinic
01.2025 - Current
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Assisted with casting procedures to immobilize fractures or correct deformities, providing relief from pain while promoting healing.
  • Enhanced patient experience by providing clear and concise instructions on post-operative care, ensuring proper recovery, and minimizing complications.
  • Obtained and documented the patient's medical history, vital signs, and current complaints at intake.
  • Provided patient care by applying and removing casts, splints, and braces with precision.

Guest Service Representative

Concord Hospitality Enterprises Company
03.2022 - 01.2025
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Implemented upselling strategies during check-in process to maximize revenue opportunities without compromising guest satisfaction levels.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.

Medical Claims Processor

IEnergizer
03.2021 - 03.2022
  • Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Verified patient insurance coverage and benefits for medical claims.
  • Evaluated medical claims for accuracy and completeness and researched missing data.

Education

Bachelor of Science - Nursing

Galen College of Nursing
Round Rock, TX
09-2028

Certificate - Medical Assistant

The College of Health Care Professions
TX
12-2024

Skills

  • Customer Service
  • Direct Patient Care
  • HIPAA Compliance
  • CPR
  • Data Entry
  • Medical Terminology
  • EMR/EHR
  • Patient Assessments
  • Vital Signs
  • Wound care

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

Timeline

Certified Medical Assistant

Austin Regional Clinic
01.2025 - Current

Guest Service Representative

Concord Hospitality Enterprises Company
03.2022 - 01.2025

Medical Claims Processor

IEnergizer
03.2021 - 03.2022

Bachelor of Science - Nursing

Galen College of Nursing

Certificate - Medical Assistant

The College of Health Care Professions

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